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ICT Officer at Glocient Hospitality

Glocient HospitalityEkiti, Nigeria Networking and Tech Support
Full Time
Glocient Hospitality is a top-notch hospitality management company currently focused on transforming the Ikogosi Warm Springs and resort in Ekiti State into a world-class vacation resort. We are clear-cut and determined to set a global standard in the tourism and hospitality sector as we provide all-around excellence and peerless satisfaction in service delivery to our guests.

  • The ICT officer will play a key role in the service delivery of the organization.
  • You will be responsible for the smooth management of the computer systems and networks of the organization, providing effective and efficient support on day-to-day basis, installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.

Job Description

  • Plan network upgrades, expansions, and replacements by overseeing their systematic needs assessment, specification, and budgeting.
  • Participate in the procurement processes of ICT equipment.
  • Provide software and system troubleshooting and update operating systems and user applications.
  • Track license and support contracts to include notification of renewal timeframe to management.
  • Monitor the network to ensure network functionality and availability to all system users.
  • Request and set up new user accounts and email.
  • Train new and current employees in computer software and ICT systems.
  • Ensure that network access privileges, applications, data storage, and regular backups are configured and maintained.
  • Implement and update data disaster recovery plan (backup).
  • Schedule computer-related services, maintenance, and license renewals.
  • Ensure installation and maintenance of protection services (anti-viruses and firewalls).

Qualifications

  • Bachelor’s Degree in Information Technology with a minimum of 3-5 years proven experience as an ICT Officer or any relevant certification
  • Understanding of software and hardware technologies along with an understanding of networking technologies.
  • Experience with Microsoft Office suite, Windows Server and desktop operating systems.
  • Intermediate understanding of network architecture concepts (Routing, VLANS, DHCP/DNS, Common protocols).
  • Familiarity with administering cloud-based services.
  • Excellent interpersonal skills and ability to effectively communicate with a variety of interdisciplinary teams and non-technical users.
  • Multitasking skills and ability to meet deadlines.  
  • Ability to work independently as well as in a team.

Additional Information

What you will experience…

  • An opportunity to work every day with world-class colleagues to impact lives by developing world-class business entities that benefit Nigerians and the world 
  • A respectful and collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day? 
  • Professional development for career growth? 
  • A commitment to work-life integration? 
  • Competitive compensation? 
  • A full selection of benefits, including company-matching 401k contributions? 
  • 20 days of paid time off + holidays + birthdays? 
  • Holiday and various other employee celebrations? 

Method of Application

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