Glocient Hospitality is a top-notch hospitality management company currently focused on transforming the Ikogosi Warm Springs and resort in Ekiti State into a world-class vacation resort. We are clear-cut and determined to set a global standard in the tourism and hospitality sector as we provide all-around excellence and peerless satisfaction in service delivery to our guests.
- The ICT officer will play a key role in the service delivery of the organization.
- You will be responsible for the smooth management of the computer systems and networks of the organization, providing effective and efficient support on day-to-day basis, installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.
Job Description
- Plan network upgrades, expansions, and replacements by overseeing their systematic needs assessment, specification, and budgeting.
- Participate in the procurement processes of ICT equipment.
- Provide software and system troubleshooting and update operating systems and user applications.
- Track license and support contracts to include notification of renewal timeframe to management.
- Monitor the network to ensure network functionality and availability to all system users.
- Request and set up new user accounts and email.
- Train new and current employees in computer software and ICT systems.
- Ensure that network access privileges, applications, data storage, and regular backups are configured and maintained.
- Implement and update data disaster recovery plan (backup).
- Schedule computer-related services, maintenance, and license renewals.
- Ensure installation and maintenance of protection services (anti-viruses and firewalls).
Qualifications
- Bachelor’s Degree in Information Technology with a minimum of 3-5 years proven experience as an ICT Officer or any relevant certification
- Understanding of software and hardware technologies along with an understanding of networking technologies.
- Experience with Microsoft Office suite, Windows Server and desktop operating systems.
- Intermediate understanding of network architecture concepts (Routing, VLANS, DHCP/DNS, Common protocols).
- Familiarity with administering cloud-based services.
- Excellent interpersonal skills and ability to effectively communicate with a variety of interdisciplinary teams and non-technical users.
- Multitasking skills and ability to meet deadlines.
- Ability to work independently as well as in a team.
Additional Information
What you will experience…
- An opportunity to work every day with world-class colleagues to impact lives by developing world-class business entities that benefit Nigerians and the world
- A respectful and collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day?
- Professional development for career growth?
- A commitment to work-life integration?
- Competitive compensation?
- A full selection of benefits, including company-matching 401k contributions?
- 20 days of paid time off + holidays + birthdays?
- Holiday and various other employee celebrations?
Method of Application
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