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ICT Support Officer at Synlab

SynlabLagos, Nigeria Networking and Tech Support
Full Time

SYNLAB Nigeria, formerly PathCare Laboratories, brought excellence in medical diagnostics to Nigeria in 2004, offering quality diagnostic care to families and supporting medical professionals with specialized expertise. We are trusted by millions to provide reliable medical testing and to deliver fast and accurate results. We were the first medical laboratory in West Africa to achieve ISO 15189 international accreditation in 2006, setting the benchmark for quality analyses in Nigeria. SYNLAB Nigeria offers a full range of medical laboratory services for patients, practicing doctors, clinics, and the pharmaceutical industry. We are part of the SYNLAB Group, the uncontested leader in the European market for medical laboratory services.

Key Responsibilities:

  • Provide 1st line support for end-users, locally and remotely.
  • Guide users through troubleshooting steps, ensuring swift issue resolution.
  • Conduct maintenance and repairs on PCs with periodic preventive care.
  • Manage IT security and ensure compliance with Data Protection Regulations.
  • Install and configure computer hardware, operating systems, and applications.

Requirements:

  • Bachelor's Degree/HND in Computer Science or related field.
  • Minimum of two (2) years of experience in ICT support.
  • Proficiency in computer systems, software, hardware, and networks.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Good project management skills.

Method of Application

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