Trustfund Microfinance Bank Ltd was incorporated as a wholly indigenous limited liability company poised to provide customers with the financial support to alleviate poverty using dedicated and well motivated staff. We are committed to being among the top micro finance banks in Nigeria. Our range of products and services are unique and they are designed to be relevant to the entrepreneur in both micro, small and medium enterprise. They cut across Microsavings, Loans, Microlease, Capacity building, Financial advisory services and Enterprise Banking.
Job Description:
As our IT Administrator, you will be at the forefront of ensuring the smooth operation of our IT systems. Your responsibilities will include:
- Installing and Configuring: Set up and configure computer hardware, software, systems, networks, printers, and scanners, creating a seamless technology ecosystem.
- Monitoring and Maintenance: Keep a watchful eye on computer systems and networks to ensure optimal performance, making proactive adjustments as needed.
- Timely Issue Resolution: Respond promptly to service issues and requests, providing technical support to staff both in person and over the phone.
- User Account Management: Create and manage user accounts, ensuring proper access and permissions.
- Equipment Management: Maintain and repair equipment, replacing items when necessary to keep operations running smoothly.
- Technology Testing: Be on the cutting edge by testing and evaluating new technology, recommending innovative solutions.
- Technical Support: Provide comprehensive technical support and address escalated issues for both staff and customers, ensuring satisfaction.
Technical Skills Required:
- Network Expertise: A strong foundation in network infrastructure and software.
- Customer-Oriented: Maintain a customer-oriented approach to deliver superior technical support.
- Problem Solver: Exhibit exceptional problem-solving and analytical aptitude to resolve complex technical issues.
- Time Management: Effective time management skills to handle multiple tasks efficiently.
- Adaptable and Flexible: Be adaptable and flexible in a dynamic IT environment.
Additional Desired Skills:
- App Development: Experience in building applications.
- Front-End & Back-End Development: Proficiency in both front-end and back-end development.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3 - 5 years of proven experience in a similar role.
- Relevant IT certifications are a plus.
Method of Application
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