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Information Technology Lead at Phillips Consulting

Phillips ConsultingLagos, Nigeria Networking and Tech Support
Full Time
Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992, we offer an array of business and management consulting services to government and corporate organizations. Our focus is on creating and managing change in organizations by formulating and implementing customer focused strategies. Over the years, we have been engaged on a wide range of assignments principally to help clients realize projects, to improve efficiency and to build human capacity. We draw our competitive strength from collaborations with global partnership firms in Europe, North America and Africa. Our delivery skills reflect our highly competitive recruitment of bright, vibrant and experienced consultants whose competence we continuously enhance through intensive training in the use of our proprietary management tools and techniques

Responsibilities

  • Able to configure different routers and switches
  • Able to troubleshoot and resolve issues related to operating systems and applications
  • Able to Install updates and maintain software applications and operating systems
  • Understanding and experience with Network cabling (LAN and FIBRE)
  • Able to provide technical support to staff. Vast in remote troubleshooting and repair
  • Understanding of how to manage different servers
  • Understanding of CCTV operations and management
  • Experience in repairing or replacing computer hardware (desktop and laptop) and network equipment.
  • Experienced with Microsoft tools and applications, Email management and configuration
  • Must be able to build and manage websites on different platforms
  • Vast in LAN and WAN configuration (DHCP, DNS, TCP/IP, wireless and Ethernet) and VLAN Setup and configuration
  • Able to handle live streaming setup and management
  • Support in defining and implementing robust IT strategies and initiatives that align with the church's overall goals and objectives.
  • Support developing and implementing robust IT policies and procedures; monitor and ensure adherence to established policies and procedures.
  • Support the IT department in operational, strategic planning, and budgeting, including fostering innovation, planning projects, organisation, and resource allocation.
  • Diagnoses and ascertains technology requirements; makes recommendations for improving and growing the IT infrastructure & systems to enhance value and improve performance.
  • Ensures the church website is user-friendly and constantly updated.
  • Works with the Head of IT & stakeholders to define the church system requirements for technology implementation.
  • Provides periodic and ad-hoc reports to support the Head of IT & management in decision-making.
  • Manages the deployment, monitoring, maintenance, development, upgrade, and support of the church’s IT systems.
  • Manages IT vendors & service providers to ensure delivery in line with agreements and specifications.
  • Evaluate the performance and utilisation of information technology systems and tools and make appropriate recommendations to management.
  •  Fully experienced in providing and maintaining IT security across large networks
  • Identifies, assesses, and manages information technology risks; ensures the security of data, information, and systems.
  • Supports in developing and implementing data quality and protection standards and adoption requirements.
  • Supports and supervises the development & training of the church employees.
  • Performs other duties as required by the Head of the IT Department.
  • Provides direction and managerial support for the IT team.
  • Performs other duties as required by the Head of the IT Department.
  • Adheres to Health, Safety, and environmental policies and procedures.

KPI's

  • % data/security breaches
  • % project delivered on budget
  • % user satisfaction
  • % server downtime
  • % antivirus/antimalware deployment
  • % Team bonding and appreciation efforts
  • No of team development initiatives
  • % server/on-cloud utilisation
  • % backup frequency
  • % cyber security rating

Requirements

Qualifications & Experience

  • Devoted follower of Jesus Christ
  • Minimum of a bachelor’s degree or equivalent in ICT, Computer Engineering, or a related field
  • Cisco CCNA and Active directory services
  • Mikrotik Router Experience (certification in this area is an added advantage)
  • Vast in cloud storage and management
  • Relevant professional certification.
  • Minimum of 5 years working experience.
  • Experience working in a faith-based organisation is a plus.

Method of Application

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