Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. Look in your fridge, or on the bathroom shelf, and you're bound to see one of our well-known brands. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh. People's lives are changing fast. As the way we all live and work evolves, our needs and tastes change too. At Unilever we aim to help people in their daily lives. So we keep developing new products, improving tried and tested brands and promoting better, more efficient ways of working. We have a portfolio of brands that are popular across the country. Popular because of our two key strengths: Strong roots in local markets and first-hand knowledge of the local culture. World-class business expertise applied internationally to serve consumers everywhere. Focusing on performance and productivity, we encourage our people to develop new ideas and put fresh approaches into practice. Hand in hand with this is a strong sense of responsibility to the communities we serve. We don't only measure success in financial terms; how we achieve results is important too. We work hard to conduct our business with integrity - respecting our employees, our consumers and the environment around us. Unilever is proudly one of the country's leading suppliers of fast-moving consumer goods in all our three divisions - Foods, home care and personal care. Foods We are the largest seller of packet tea with our Lipton brand leading the Foods and Beverages category. We are the category leader in margarine in the country with the Blueband brand. In savoury, our Royco and Knorr brands are household names you can't ignore. Home & personal care We are highly visible in the home care market in the country, which includes cleansing and hygiene products. Our home care products, Omo and Sunlight are household names synonymous with home care. Within the personal care market, we are very visible with brands like Lux and Pears to help you look and feel good.
Job Purpose
- Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are highly analytical, able to understand business needs, communicate effectively and solve business problems, then this role is just for you!
- Key to the role is to understand the key interfaces into Global IT Innovation, Service Lines & Service Delivery within scope of responsibility and to work effectively with these teams in the delivery of IT Services to the business.
- The IT Analyst must understand the plans for IT in the area of responsibility and be responsible for landing them effectively while communicating these within business teams.
- The role acts as a partner to the business and support in landing best use of IT to deliver business efficiency and growth.
Responsibilities
Business Partnering:
- Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan.
Innovation Activation:
- Undertake activation activities for Global IT Innovation & Service Line activation programs as required by IT Manager.
- Undertake the relevant project execution activities to support Local Growth Programs working with Service Lines in the delivery of these projects.
Legacy & Heritage Services:
- Undertake the necessary activities to provide L2/3 support for L&H applications within area of responsibility.
- Work with Global Innovation to provide necessary integration activities with L&H applications to support Global innovation programs.
- Undertake the necessary project management and application development activities for L&H Innovation projects within scope responsibilities.
- Work with local vendors in delivery of application management of L&H Applications.
- Assist with communication and resolution of Incidents for L&H applications
- Input to review of L&H services within area of responsibility and help develop action plans for these.
- Undertake necessary activities to ensure achievement of L&H service improvement plans within area of responsibility.
IT Cost, Procurement & Controls:
- Assist with processing of actual costs as required within area of responsibility and tracks and ensures payment to local vendors.
- Assist with input of cost drivers to budget process including assisting in IT hardware and software requirement planning and budgeting.
- Supports hardware and software asset management activities as appropriate within area of responsibility.
- Supports process for procurement of computer hardware and software consumables as required within scope of responsibilities.
Compliance & DRP:
- Adhere to governance & compliance framework.
- Support Execution of DRP plans as appropriate within area of responsibility.
Other Key Responsibilities
- Work with 3P in Geography as appropriate.
- Deliver activities to best leverage IT within area of responsibility.
Requirements
- Degree of similar qualification, proven track record in delivery of IT projects in similar industry and similar application landscape.
- Exposure to SAP ERP and major modules including FI, CO, MM, PP, SD, WM, APO, etc.
- Experience/Exposure with Ecommerce (D2C , B2B).
- Experience/Exposure in a distributive sales environment.
- Experience/Exposure of information and analytics systems.
- Experience/Exposure to digital transformation technologies such as RPA, Machine Learning.
- Experience/Exposure to Microsoft Power Platform
Skills:
- Service level management
- Business Analysis and business proposal development
- Porgramme Management
- Business continuity planning
- Change management
Leadership:
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Method of Application
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