PPS is a technology Solution company established in Nigeria to provide innovative solutions to basic issues that occur in everyday life. We offer consultancy in the areas of technology, healthcare and business development and strive to improve how the world operates using high level technology. At Primly Premium Solutions we are passionate in the pursuit of excellence with uncompromising services and integrity which is why we are in the industry to make a positive mark.
Job Description
Office Assistance:
- Assist team members with organizing files, scanning documents, making photocopies, and scheduling meetings.
- Process orders for equipment, including sourcing vendors, obtaining invoices, and processing requests.
- Collect and receive orders from vendors, distribute orders to various centres, and run other errands as needed.
- Perform clerical and administrative tasks to support the IT Team.
- Record information in databases and generate reports and documents.
- Assist with the configuration and connection of peripheral equipment (e.g., printers, monitors, scanners) to computer systems.
- Provide basic equipment support across centres, including setup, troubleshooting, and cleaning of hardware.
- Perform routine checks on CCTV systems, attendance scanners, walkie-talkies, and other IT gadgets to ensure proper functionality.
- Run daily website downtime tests and generate monthly reports to track performance.
Basic IT Support & Troubleshooting:
- Provide basic troubleshooting support for printers and other office equipment, ensuring quick resolutions for any issues.
- Assist in the installation and configuration of Windows operating systems and software applications, ensuring systems are up-to-date.
- Support the installation and configuration of Office 365 across devices, including troubleshooting account-related issues.
- Troubleshoot and resolve basic hardware and software issues, escalating to senior IT staff when necessary.
Application Testing:
- Test and retest multiple web and mobile applications.
- Identify bugs, software defects and inconsistencies.
- Record bugs, glitches and other flaws identified during testing.
- Create and regularly update logs to document testing phases and defects.
Other:
- Record and log all interactions (queries, incidents, and resolutions) in relevant logs.
- Create and maintain reports using Google Sheets or Microsoft Excel, analyzing data and tracking IT-related performance metrics.
- Maintain a database of all equipment (Computers, Keyboards, Wireless Adapters, Routers, etc.).
- Performs miscellaneous job-related duties as assigned.
Requirements
- Minimum of Diploma or equivalent.
- Certifications in computer-related course is an added advantage.
- Skilled in the use of basic office equipment such as printers, copiers, scanners, etc.
- Ability to type at least 45 words per minute.
- Ability to maintain the confidentiality of company information.
- Able to physically stand, bend, squat, and lift equipment
- Capacity to manage high-stress situations.
- Excellent verbal and written Communication Skills (Spelling and composition).
- Attention to detail.
Method of Application
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