IT Graduate Officer at Tongston Entrepreneurship Holdings

Tongston is a pan-African group of companies connecting entrepreneurship and education through finance, media, consulting and training. Tongston, with special focus on secondary education, partners with educators, parents, students, profit and non-profit enterprises, social influencers, investors and government, whilst leveraging on media, learning and finance, to transform secondary schools into entrepreneurship institutes, secondary teachers to entrepreneurial educators and secondary students to entrepreneurial learners.

Key Roles and Responsibilities

UI/UX & Front-End Design:

• Develop user-centered designs by understanding business requirements, user feedback, usability findings, ensuring accessibility across platforms & routine testing.
• Create user flows, use-case diagrams, wireframes, prototypes, user surveys, mockups and style guides.
• Analyze website data to optimize high traffic web pages and enhance user experience.
• Design, build, test, and maintain web and business applications, landing pages, and features.
• Project management of web and app developments; and roll-out, updates & quality assurance testing of same.

Back End Development:

• Translate UI/UX wireframes into functional code.
• Write clear, reusable, and consistent code.
• Design and maintain scalable database schemas and robust APIs.
• Optimize web applications for performance and scalability.
• Manage hosting environments, including database administration.
• Handle data migration, transformation, scripting, troubleshooting, debugging and QA testing.
• Project management of web and app developments; and roll-out, updates & quality assurance testing of same.

Business Development:

• Generate and manage leads; create and share proposals.
• Handle, update & disseminate product offerings.
• Participate in strategy development & implementation.
• Handle client negotiations, deliver services, and guarantee quality assurance.

Product & Software Design, Development Management:

• Develop & Refine product strategies & roadmap in line with relevant user & other insights.
• Design, develop, test, launch & refine/update products or product features; & ensure quality assurance.
• Oversee the rollout of applications and ensure compatibility with third-party products.
• Design and implement software applications, both in-house and third-party.
• Stay updated with emerging technologies and integrate them as needed.
• Manage client databases, digital data systems, and maintain a centralized data dictionary.
• Conduct regular maintenance for applications and related tasks.

IT Infrastructure & Admin:

• Administer network and data security, including firewalls, virus protection, and email security.
• Respond to IT issues, set up equipment for new users, and consult with vendors to update company technology.
• Manage the rollout and support of desktop devices, including laptops and printers.
• Lead staff training on ICT-related topics and manage G Suite and Gmail accounts.

Education & Experience

At least 12-18 months’ appropriate experience supporting IT infrastructure, business, technology and service delivery, preferably within a small/medium size organization.

Good understanding of server & desktop hardware/ operating systems, networks, firewalls etc.

Experience with SQL, Tableau, SAS, and/or Python.

Good knowledge of Microsoft Windows Server.

Good knowledge of Networking technologies and concepts.

Familiarity with enterprise-class business applications e.g. SharePoint, customer relationship, content and document management systems.

Good understanding of IT security and Data protection.

Good understanding of Cloud and mobile technology solutions is a plus.

Good understanding of cloud and mobile technology.

Skills

• A probing and analytical approach with the ability to pre-empt potential problems, identify inefficiencies and proffer solutions.
• Strong interpersonal skills.
• Ability to prioritise and allocate resource/effort appropriately.
• Proactive team player.
• Experience working with mobile solutions.
• Able to liaise with internal customers and external companies in an efficient manner.
• Good project management skills.
• Good communication and business writing skills.
• Good research skills.
• Strong time management skills and ability to work under pressure in a fast-moving environment.
• Ability to recommend business solutions that can solve problems.

Method of Application