Lagoon Hospital was first established in 1986 with Lagoon Hospital Apapa, now the flagship hospital, followed by Lagoon Hospital Ikeja and Lagoon Hospital Victoria Island. The Group has since added 2 new locations: Lagoon Clinics in Adeniyi Jones, Ikeja and Lagoon Specialist Suites in Victoria Island bringing a total of 5 locations to date. Lagoon Hospitals pioneer advanced medical care in Nigeria and are committed to the highest standards of professionalism and service. The hospitals are equipped to perform all forms of surgical procedures including those that are only possible at very few specialised hospitals in the United Kingdom and USA and they continue to invest in high quality specialty services. Lagoon Hospitals is driven by a single thrust, to provide the best standards of patient care. It is this passion that has led to the development of unique specialties across medical disciplines, within the Lagoon Hospitals Group. These specialties include orthopedics & Trauma, General Surgery, Critical Care, Medical & Surgical Oncology, Urology, Cardiology, Obstetrics & Gynaecology and Pediatrics. Lagoon Hospitals are part of the Hygeia group, Nigeria’s foremost private integrated healthcare services provider, which also has Hygeia Health Maintenance Organisation (HMO), Hygeia Community Health Care and Hygeia Foundation within the group.
- The job holder will be critical in ensuring our IT's infrastructure's smooth operation, security and scalability, including a mix of on-premises deployments, private cloud environment and Microsoft Azure cloud services.
Summary of Responsibilities
- Lead and manage a team of IT infrastructure professionals responsible for the day-to-day operations, maintenance, and support of the hospital's IT infrastructure.
- Implement strategic plans to ensure the IT infrastructure's continuous availability, performance, scalability, and security across all hospital sites.
- Manage the migration of on-premises workloads between multiple Cloud & Local Environments (Private cloud, Azure & On-premise) ensuring efficient and secure transitions.
- Monitor and assess security threats and implement appropriate measures to safeguard the hospital's data and systems.
- Implement best practices for infrastructure management, including monitoring, maintenance, and incident response.
- Develop and implement disaster recovery (DR) and business continuity (BC) plans to ensure minimal disruption during an outage.
- Manage vendor relationships and ensure service level agreements are met.
- Develop and maintain a comprehensive infrastructure documentation library.
- Monitor and analyze infrastructure performance metrics to identify potential bottlenecks and areas for improvement.
- Plan and manage infrastructure projects, including upgrades, migrations, and new implementations.
- Communicate effectively with all stakeholders, including IT staff, department heads, and hospital leadership when necessary.
- Foster a collaborative and high-performance culture within the IT team.
- Maintain budget for the IT infrastructure
Key Performance Indicators/Performance Goals
- Maintain an uptime of 98% or higher for critical systems and infrastructure.
- Achieve an average incident response time of less than x minutes
- Complete all infrastructure projects on time and within budget.
Job Qualification
- Bachelor’s degree in computer science, Information Technology, or a related field.
- A minimum of 7 years of experience in IT infrastructure management, with a strong focus on data center operations and cloud computing.
- Relevant certifications (e.g ITIL, Linux, Azure or AWS certifications) are a plus.
- In-depth knowledge of enterprise resource planning (ERP) systems is a strong plus.
- Proven experience managing and optimizing on-premises, private, and hybrid cloud environments.
- Proficient knowledge of AD DS, Microsoft Azure and AWS cloud services and administration.
- Advanced knowledge of Linux Operating systems and applications.
- Strong understanding of IT security best practices and experience with security technologies.
Core Competencies
- Interpersonal and communication skills, Service oriented, courteous, team player
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Excellent analytical and problem-solving skills.
Method of Application
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