We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on creating and managing change in organisations by formulating and implementing customer centric strategies. We have acquired capabilities to engage a wide range of assignments essentially to enable clients execute projects, enhance efficiency and to develop human capacity. Our mode of delivery connotes our own highly competitive recruitment of quality, zealous and experienced consultants whose expertise we continuously enhance through intensive training in the use of our proprietary management tools and techniques. Our guiding philosophy is predicated on the premise that what most companies and individuals have in common is either the dissatisfaction with their current results or a drive to transit to another level. Our focus quintessentially is to bridge this gap and create value for our clients as a result of the work we do with them.
SUMMARY
Our client, a cutting-edge Internet Service Provider, is in search of a highly skilled and experienced IT Manager to lead the management and optimization of the company's Information and Communication Technology (ICT) infrastructure. The ideal candidate will demonstrate a strong technical background, leadership qualities, and a commitment to delivering exceptional IT services.
KEY RESPONSIBILITIES
- Operate and maintain servers, storages, and appliances in the ICT infrastructure under the guidance of the Head of the Department.
- Ensure meticulous documentation of network and systems design, drawings, and configurations.
- Configure and maintain DNS appliances or servers, ensuring seamless functionality.
- Oversee and manage monitoring tools such as SolarWinds, PRTG, and Cacti to ensure optimal performance.
- Configure and maintain mail servers and other application servers on both Windows and Linux platforms.
- Design comprehensive disaster recovery procedures for backbone, servers, applications, and services.
- Take accountability for the performance and monitoring of the entire ICT infrastructure.
- Conduct evaluations of service quality, Quality of Service (QOS), and equipment regularly.
- Provide network and IT solutions for corporate clients, ensuring their technological needs are met.
- Offer remote and on-site support to corporate clients, resolving issues promptly and efficiently.
- Document all tasks and activities performed, maintaining accurate records.
- Generate reports as per established procedures and based on Key Performance Indicators (KPIs).
- Assume responsibility for all assigned equipment within the team.
- Demonstrate a high level of personal responsibility, serving as an example to colleagues.
- Lead and inspire the team through effective team leadership or collaboration.
- Abide by and enforce the rules and regulations of the department and the company.
- Keep abreast of the latest technologies and industry trends to enhance the company's technological capabilities.
- Be available round-the-clock for urgent interventions, showcasing readiness to address any faced problem.
- Possess a customer-centric attitude and willingness to visit clients when necessary.
REQUIREMENTS
- Bachelor’s degree in computer science or computer communication engineering.
- Minimum of 5 years' experience in an ISP, Telecommunication or IT Company
- Preferred certifications in Microsoft, VMware, Linux, HPE, Dell.
- Proficient in configuring and maintaining firewalls.
- Proven experience in Linux and Windows Operating Systems.
- Hands-on experience with Servers (Dell or HPE) and storage.
- Knowledge of Virtualization (VMware).
- Experience in backup solutions such as Commvault.
- Ability to design topology and provide consultancy for corporate customers.
- Knowledge of Billing System Setup, architecture, and maintenance is a plus.
- Support applications in both Windows and Linux environments.
Method of Application
Signup to view application details.
Signup Now
