The company is primarily set up to help transform the latent abilities and potentials of Entrepreneurs, Professionals and Executives and make them realize their full potentials as well as create leadership brands that would make them distinct. This involves using approaches that lead to self discovery, awareness of situations, empowering for positive actions and actualization of goals and visions. We offer customized solutions to meet your personal and business needs.
Description
System Maintenance and Support:
- Monitor and maintain computer systems and networks.
- Install, configure, and update hardware and software applications.
- Troubleshoot and resolve technical issues promptly.
- Provide technical support to employees, addressing hardware, software, and network-related queries.
Network Management:
- Manage and maintain the organization’s LAN/WAN infrastructure.
- Ensure network security through firewalls, antivirus, and other security measures.
- Conduct regular network performance assessments and recommend improvements.
User Support and Training:
- Assist employees with setting up new accounts, workstations, and access permissions.
- Provide training sessions and create user manuals for new software and systems.
- Respond to and resolve help desk requests in a timely manner.
Data Management:
- Ensure regular backups of all critical data and systems.
- Monitor data integrity and implement data recovery procedures as needed.
- Manage the organization's data storage solutions.
Security and Compliance:
- Implement and enforce IT security policies and protocols.
- Monitor and protect against cybersecurity threats, conducting regular security audits.
- Ensure compliance with relevant IT laws and regulations.
IT Projects:
- Assist in the planning and implementation of IT projects.
- Evaluate and recommend new technologies to improve efficiency and productivity.
- Collaborate with various departments to understand and fulfill their IT needs.
Qualifications
Education:
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Experience:
- Minimum of 4-5 years of experience in IT support, system administration, or a similar role.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
Method of Application
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