Elsadave Consulting Limited is a Management consulting firm, saddled primarily with providing Talents to firms in different verticals.
Responsibilities
- Provide technical support to end-users for computer software and hardware-related issues.
- Install, configure, and maintain basic computer software applications and operating systems.
- Troubleshoot hardware and software problems and perform repairs or upgrades as necessary.
- Assist in the setup and maintenance of computer networks and peripherals.
- Maintain accurate records of IT equipment inventory and software licenses.
- Assist in implementing IT security measures to protect company data and systems.
- Provide training and guidance to employees on basic IT usage and best practices.
- Stay updated on emerging technologies and recommend upgrades or improvements as needed.
- Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
- Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
- Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
- Track and maintain computer equipment inventories.
- Manage the configuration and installation of approved software & hardware on all company-supplied computers.
- Proactively manage the running of telephone network services.
- Specify and ensure the purchase of all computer equipment.
- Diagnose, troubleshoot, and resolve computer hardware and software issues.
- Ensure compliance with QMS and FSMS requirements in assigned work.
Qualifications
- B.Sc / HND in Computer Science or related course.
- 3 years of experience in a similar capacity.
- IT Information Library (ITIL) & Microsoft certification. is added advantage
- Security & network certification are added advantages.
- Knowledge of current trends and developments in information technology
Method of Application
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