The American International School of Lagos Nigeria is a globally recognised not-for-profit school serving over 500 children from some 50+ nationalities. Situated on Victoria Island, the commercial heart of Lagos, the school’s highly qualified faculty and staff designs meaningful learning experiences which empower students and develop the whole child.
General Job Description:
- This specialist will be a highly skilled and versatile IT Systems and Audio Visual expert who will join the IT team. The role combines some of the responsibilities of a Systems Administrator with those of an Audio Visual Technician, ensuring the smooth operation of our IT infrastructure and audio-visual systems. The person will have a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with staff and students. This position reports to the Manager of Information Technology Operations.
Key Responsibilities
Systems Administration:
- Manage Google Workspace for Education (GWSfE) including
- setting up emails for staff and students;
- Creating and maintaining distribution lists, groups, and email security;
- Create and maintain Shared Drives and Calendars;
- Administer organizational units for permissions and role adjustments;
- Implement the latest security protocols related to email and data protection.
- Administer the Student Information System (SIS) in coordination with respective Admin Staff (HR, Admissions, admin assistants, etc.) and Administrators (Principals, Coordinators, etc.).
- Administer the Learning Management System (LMS) in collaboration with the Manager of IT Operations (MITO) and Director of Digital Learning and Tech Integration (DDLI).
- Provide education and training to staff related to Google Workspace, Learning Management System, and Student Information System when needed.
- Administer loaner laptops and peripheral devices, including inventory management.
- Assist the MITO and Communications and Marketing Director in the management and administration of the website, including training on the content management system (CMS).
- Ensure data (from GWSfE, SIS, LMS and FINACS) is stored securely and backed up regularly.
- Diagnose and resolve hardware, software, networking, and system issues in coordination with the Netcom support team.
- Coordinate with the MITO to ensure a plan for end-of-life devices aligns with the hardware cycle.
- Monitor systems’ performance to ensure smooth and secure operations.
- Provide technical support as requested.
- Troubleshoot hardware and software errors, document problems and resolutions, analyze recurring problems, and assess the impact of issues.
Audio/Visual (A/V) Support
- Assist in solving and fixing technical problems related to A/V systems.
- Demonstrate understanding of digital mixing boards, amplification and speaker systems, and audio leveling technology.
- Ensure sound quality is optimal by performing sound checks in advance of performances or events and monitoring sound throughout.
- Work closely with staff and/or students prior to hosting events to decide on music and sound requirements and set up a plan accordingly via the Event IT request form.
- Assist in the recording/editing of sound for performances and oral examinations as needed by staff.
- Stay current with the newest developments in sound and video technologies and assist in planning for future upgrades.
- Demonstrate excellent planning and communication skills.
Qualifications/Skills
- Bachelor’s Degree in Computer Science, Audio Visual Technology, or related field.
- Possess advanced knowledge of computer systems, both PCs and Apple, as related to A/V (e.g. AirPlay, Miracast, HDMI, etc.).
- Willingness to learn new systems independently and proactively.
- Proven experience in systems administration and audio-visual support.
- Strong technical skills in managing Google Workspace for Education, Learning Management Systems, and Student Information Systems.
- Advanced knowledge of A/V systems and sound technologies.
- Excellent problem-solving and troubleshooting abilities.
- Show willingness to learn new technologies related to audio and video recording equipment and software.
- Strong communication and interpersonal skills.
- Maintain confidentiality and discretion in handling and processing confidential information and data.
- Ability to work collaboratively with staff and students.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Willingness to stay updated with the latest technology trends and advancements.
- A sense of humor.
- Attention to detail and strong organizational skills.
Method of Application
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