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Junior ERP Officer at Netcom Africa

Netcom AfricaLagos, Nigeria Networking and Tech Support
Full Time

Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in western Africa since 2004. Our communications product suite is best in class using the latest generation technologies in communications and supported 24/7 by some of the most experienced customer support and technical engineers in the industry. Today our network reaches major business centers with access to 154 countries. We own and operate our own infrastructure with clear channel capacity leasing on all available subsea cable systems landing in Nigeria for redundancy. We are the only ICT provider in Nigeria able to guarantee a service Availability of 99.5% delivering quality standards comparable to USA and Europe. Our Quality Focus TL9000Netcom is Africa’s first ISO9001:2008 and TL9000 certified company, bringing international telecommunication standards to the continent.

Objective & Summary:

As a Junior ERP Officer, you will be responsible for assisting in the management and optimization of the Enterprise Resource Planning (ERP) system within the organization. You will work closely with the ERP team to support various modules, troubleshoot issues, and provide user training and support.

Key Responsibilities:

  • Assist in the implementation and maintenance of ERP software modules.
  • Provide technical support for ERP system users, troubleshoot issues, and resolve system errors.
  • Assist in data migration, data cleansing, and data validation processes.
  • Participate in system testing, including unit testing, integration testing, and user acceptance testing.
  • Collaborate with cross-functional teams to gather business requirements and translate them into ERP system configurations.
  • Assist in developing and maintaining system documentation, including user manuals and training materials.
  • Provide end-user training and support to ensure effective utilization of the ERP system.
  • Stay up-to-date with industry trends and best practices in ERP systems and technologies.

Requirements

Experience, Education and / or Professional Qualification:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • A minimum of 2 - 3 years experience in the same role.
  • Prior experience with ERP systems, such as SAP, Oracle, or Microsoft Dynamics, is preferred.

Essential Skills / Knowledge:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with strong organizational skills.
  • Eagerness to learn and adapt to new technologies and systems.

Benefits

  • Healthcare Insurance (HMO)
  • Paid Leave
  • Group Life Insurance
  • Hybrid work model
  • Professional Development Reimbursement

Method of Application

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