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Media and Communication Manager at Save The Children

Save The ChildrenAbuja, Nigeria Digital Marketing
Full Time
Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a healthy start, the opportunity to learn and protection from harm. By transforming children's lives now, we change the course of their future and ours. Please give monthly and support our mission. Save the Children is working to strengthen health systems and support maternal and child health in four northern states. Much work needs to be done for Nigeria to deliver its promises on Millennium Development Goals 4 and 5 (which aim to reduce child mortality and improve maternal health) before 2015. Facts About Nigeria More than 173 Million people live there The average girl stays in school only until she's 9 123 out of 1000 children die before their 5th birthday A parent earns an average of just $4 a day Our Work Save the Children has been working in Nigeria since 2001. We're helping to improve health systems in northern Nigeria to delivery maternal, newborn, and child health services, including the revival of routine immunization.

KEY AREAS OF ACCOUNTABILITY:

Strengthen Internal and External Communications Capacity

  • Manage information and communication flows between all in-country programs and a variety of internal and external stakeholders.
  • Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Nigerian Country Programme.
  • Plan, coordinate and manage strategic communications to increase engagement, visibility and voice for SCI’s programs.
  • Manage the production of high-quality communication products (including but not limited to infographics, factsheets, e-newsletter, brochures etc) and its consistent circulation to internal staff.
  • Manage the development of internal documents for the different internal communications platforms and ensure its compliance with SCI branding guidelines. 
  • Establish and manage a systematic communications product resource center at the Country Office.
  • Regularly update SCI Nigeria country intranet; produce project and program specific factsheets, info packs, flyers, and posters.
  • Manage and regularly update SCI Nigeria’s corporate website with high quality design & contents.
  • Promote Every Last Child, Girls Education Campaign and Stop the War on Children campaign through innovative and diversified publications and communications products. 
  • Strengthening the way, we communicate about our advocacy and campaign through producing series of campaign presentations and other supporting innovative communication materials to be circulated internally and externally.
  • Regularly contribute stories and story ideas to the global and members’ corporate website to support fundraising efforts.
  • Provide communications capacity building trainings to internal staff.
  • Ensure that SCI Nigeria events, key national, regional and global events are communicated well.
  • Ensure that SCI Nigeria communication and visibility products are up to the expected standards.
  • Establish, update, maintain and manage SCI Nigeria content bank.
  • Manage the quality and efficiency of SCI Nigeria Social Media Channels and Workplace 
  • Ensure that Child Safeguarding procedures are strictly followed when children are involved in SCI media, internal and external communications activities. 

Strengthen Media Engagement, Organizational Visibility and Brand

  • Develop and implement a media and communications strategy aligned to Save the Children’s national, regional and global advocacy, campaign and humanitarian priorities.
  • Act as a focal point for media requests from Save the Children member organisations around the world, working closely with the Regional Media Manager and Communication Manager for West and Central Africa and Save the Children International’s Global Media Unit and Global Communication Unit.
  • Work closely with the heads of thematic areas to develop key messages and promote programmatic goals in the media. 
  • Draft newsworthy media releases aligned to advocacy, campaigns and humanitarian priorities, and reactive statements as necessary. 
  • Develop core materials including Q&A, key messages, case studies, blogs, and talking points. 
  • Build and maintain relationships with key national and international journalists and media outlets. 
  • Arrange media briefings and act as a spokesperson when required.
  • Coach and brief colleagues ahead of media interviews and build the communications capacity of staff in the Country Office for effective media engagement. 
  • Undertake effective media monitoring for the Country Office and maintain an up-to-date media database. 
  • Stay up to date on developments on media tools and trends, including social media, and train staff members on these as required. 
  • Work to ensure maximum visibility of SCI Nigeria Campaigns, i.e., Generation Hope Campaign, Girls Education Campaign and Safe Back to School in line with campaign objectives. 
  • Facilitate national and international media visits showcasing issues relevant to advocacy, campaigns and humanitarian priorities, including to the Northeast when appropriate. 
  • Assist in the preparation of crisis communications plans, including risk mitigation strategies around sensitive issues affecting children, and recognise red lines for messaging. 
  • Plan, commission and carry out the collection of multimedia content for Save the Children media teams around the world as well as national and international media outlets.
  • Ensure proper sign-off of all media materials by the Country Director and Director of ACCM.
  • Does content management of the SCI Nigeria website and all social media channels.

Safeguarding

  • S/he will be responsible to ensure that SCI Safeguarding policies and protocols are properly adhered to, including but not limited to, the signing and documentation of consent forms, briefing children, parents and/or guardians, during media interviews, content gathering, photography or videography.
  • S/he will be responsible to ensure that all media and communication team members at the CO and FOs are regularly trained and updated on safeguarding issues.

WORKING RELATIONSHIPS:

Internal: Advocacy, Campaign and Policy Managers; Digital Media and Communication Officer/Specialist; Humanitarian Information and Communication Coordinator; Community Engagement Coordinators; Project/Program and Area Managers; and all ACCM Unit staff members; TEs, Field Managers, Regional Communication Manager; Regional Media Manager; Global Communications Unit; Global Media Unit. 

External: Partner organisation, children, local communities, policy makers, media and communications firms, National and State Media Working Groups.

COMPETENCES AND BEHAVIOURS (Our Values in Practice)

Core Competencies:

(Select just the 4/5 key competencies essential to succeed in the job l and delete the others)

Delivering results – Developing self and others – Working effectively with others – Communicating with impact 

Adhere to SCI Values: Accountability; Ambition; Collaboration; Creativity; Integrity.

Accountability:

  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

  • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
  • Widely shares their personal vision for Save the Children, engages and motivates others.
  • Future orientated, thinks strategically and on a global scale.

Collaboration:

  • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
  • Values diversity sees it as a source of competitive strength.
  • Approachable, good listener, easy to talk to.

Creativity:

  • Develops and encourages new and innovative solutions.
  • Willing to take disciplined risks.

Integrity:

  • Honest, encourages openness and transparency; demonstrates highest levels of integrity.

QUALIFICATIONS AND EXPERIENCE:

Essential

  • Graduated with Master of Arts (MA) Degree in Media, Mass Communication or Print Journalism from a recognized higher educational institution, with a minimum of six years relevant work experience. 
  • Commitment to SCI’s mission, values and approach.
  • Interest in child rights, public policy, research and development issues.
  • Proficient computer skills required, especially the ability to work comfortably in Adobe InDesign CS, Adobe Photoshop, Publisher, PPT, and expert in other communications and MS office package, layout and design software, applications.
  • Ability to work with people of different culture.
  • Excellent interpersonal skills end ability to work successfully in team environment.
  • Demonstrated ability to assess priorities and handle multiple tasks simultaneously to meet deadlines with attention to detail and quality.
  • Excellent organizational, communication, publications and presentation skills.
  • Ability to work and manage various projects in steam salting with limited supervision.
  • Ability to work well with people at all levels.
  • Strong initiative and self-motivation required, with a commitment to teamwork and effectiveness within a dynamic integrated project.
  • Ability and willingness to travel to project’s zones when required.
  • Fluency in English.
  • Demonstrated expert level ability in policy research, writing and communication skills.

Method of Application

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