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Methods And Webtools Engineer at Benmaris Limited

Benmaris LimitedLagos, Nigeria Networking and Tech Support
Contract
Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian Company. Over the years, it has undertaken many challenging projects and accumulated skills, know-how and experiences in Facilities Management, Procurement and Supply Services, Design and Build Solutions, Project Management Services, Building Construction and related engineering works.

Activities
Methods and Procedures:

  • Follow up of IST project methodology and quality compliance
  • Monitor compliance of IST teams and contractors with Service Level Agreements and Key Performance Indicators
  • Ensure regular update of IST procedures, policies and processes (Common, Operational and Strategic)
  • Ensure regular update of IST procedures, policies, processes published in Company Management System (CMS)
  • Monitor implementation of IST procedures, policies and processes in line with COMPANY Group standards
  • Contact experts / specialists when necessary and follow-up information system quality control
  • Study and drive improvements where possible of existing policies, procedures and processes
  • Ensure the various IST teams keep their inventory up to date in the CMDB.

Communications:

  • Develop IST email communication templates, trackable with analytics.
  • Take part in the validation of communication messages to users using the IST change management framework.
  • Develop and publish validated user communications (awareness, changes, major activities, crisis) to appropriate audience through various available media (email, intranet, desk phone, CBIS, SMS)
  • Take part in the continuous improvement of the IST intranet and check regularly accuracy of IST documentation and intranet publications.

Web Operations:

  • Propose, design and implement Business Process Improvement using SharePoint Workflows and InfoPath forms
  • Design and build applications and Business Intelligence dashboards with Power Platforms (Power BI, PowerApps, Power Automate, etc) and the various Office 365 tools
  • Monitor and perform regular update of the IST website content as required by technology and current events
  • Act as second level technical support and contact person to company users on the various Office 365 tools
  • Act as IST focal person to all entities for the development and standardization of surveys in the affiliate (design,launch,reports).

Qualifications / Experience Required

  • B.Sc. / B.Eng. in Computer Science/Engineering with 5+ years’ professional experience in Information Technology (preferably in methods role).
  • Extensive knowledge of current and developing IS/IT industry solutions and a thorough understanding of how those solutions could / should be used to best meet the needs of in-house client business entities.
  • Good IS problem diagnosis and analytical abilities and a good knowledge of technical writing.
  • Good reporting and interpersonal / communication skills.

Method of Application

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