Operations Business Analyst at Maersk

The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the world’s largest shipping companies, Maersk is involved in a wide range of activities in the shipping, logistics, and the oil and gas industries.

As the Operations Business Analyst, you will play a critical role in optimizing our operations at the Apapa terminal. This position involves translating data into meaningful insights, supporting key operational decisions, and improving processes. You will work closely with internal teams to ensure smooth operations while continuously enhancing our data platforms to meet business demands.

Responsibilities:

• With an emphasis on operations on vessel, yard and rail, barge and gate, performance productivity to be maintained, monitored, and evaluated.
• Operations individual KPIs and objective to define, maintain and to monitored with timely update and evaluation to improve skillset of White and Blue collar.
• Obligatory to maintain customer performance and forecast to seek business development opportunities, and to ensure Quality service provide based on Deliverables withing Cost.
• Develop and maintain our data platform to keep up with the ever-increasing demand for data.
• Design and integrate new sources, extract, transform and load data into our data model and data platform structure.
• Automate and optimize processes within our data platform.
• Develop new BI products and dashboards in close cooperation with the business and operation need.
• Team up with information analysts, to ensure efficient and effective BI solutions.
• Enable self-service BI for the business and train BI representatives.
• Contribute with your expertise to the development of a globally/regionally integrated data platform in the near future.
• Create and maintain historical data including achieve data record.
• Responsible to maintain operations staff performance data including, attendance, attitude record, safety and other relevant details to evaluate employee’s performance periodically.
• Accountable to create required ppt, posters, newsletters and writeup to communicate performance.
• Enhance operational knowledge and skillset required to perform assigned task and to attain out of assigned task to improve terminal business.
• Flexibility and capabilities to conduct skill development trainings and classes.
• Lead and participate country, region, global and customer driven projects assigned by Manager.
• Lead and chair operation meetings and gatherings as required.
• Communication and coordination with shipping lines if required.
• Ensures adherence to procedures during exceptions

Who We Are Looking For

• At least a bachelor’s or master's degree, or related discipline.
• Previous experience as an Analyst or BI developer.
• Thorough knowledge in advanced excel data platform concepts.
• Thorough knowledge in the field of BI and data platform concepts.
• Exhaustive knowledge and skill in MS Word and PowerPoint.
• Comprehensive writing skill.
• Overview and knowledge in terminal industry.
• Requires good verbal and written communications skills in English and the local language.
• Has familiarity with the strict implementation of procedure, process and best practices in terminal operations.
• Requires good interpersonal skills to interact across section of the company’s departments, at all levels, and with customers.

Method of Application