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Platform Manager at Rhizome Consulting

Rhizome ConsultingAbuja, Nigeria Digital Marketing
Full Time
Our primary objective is to meet both the needs of our client and to exceed their expectations. We offer a broad range of services, tailored to our client specification with full confidentiality.

Summary

  • The position holder will develop and maintain the front and backend of the platform(s). S/he will manage and oversee the operational and technical functionalities of the platform(s) and provide technical support to customers and address any issues related to the platform(s) functionalities.

Responsibilities

  • Oversee the day-to-day operation of the platform(s)
  • Ensure platform stability, security, and scalability through regular monitoring and maintenance
  • Collaborate with the development team to identify and implement improvements to the platform(s)
  • Work closely with the customer success team to troubleshoot and resolve any platform-related issues for our customers
  • Plan, implement, manage, monitor and upgrade the platform where necessary.
  • Review and approve user registrations, payments and user features on the platform
  • Update platform layout, using CSS and JavaScript regularly.
  • Conduct content audits to eliminate irrelevant, redundant and/or duplicate information.
  • Create appropriate website content aligned to the platform’s strategy.
  • Ensure website quality and efficiency by conducting regular test plans
  • Collaborate with all staff and management to ensure that the platform aligns with brand strategy and meets the global standards.
  • Work alongside Digital Content Coordinator to create strategies to grow subscriber base and web traffic metrics.
  • Ensure full compliance on the platform with all laws and regulations especially data protection laws.
  • Keep up-to-date with industry best practice and monitor competitor platforms.
  • Any other related tasks as assigned by Manager

Educational Requirements

  • Bachelor's degree in computer science or a related any field of study
  • Certification in any product/project management methodology

Knowledge, Skills & Experience

  • Minimum of 8 years relevant experience in product/platform management, with a focus on Human Resource management software or related softwares
  • Ability to use Wordpress, CSS, Javascript and PHP
  • Strong understanding of platform architecture and infrastructure
  • Experience with cloud-based platforms and technologies
  • Strong problem-solving, analytical and business analysis skills
  • Experience with Scurm, ITIL and/or DevOps methodologies

Method of Application

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