Exotic Pet Cafe is a luxury pet store that provides people with a unique experience where they can explore different kinds of exotic animals. EPC provides different types of services from Pet sales, Veterinary clinics, Grooming, Pet Boarding, Pet Food, and Accessories.
Job Responsibilities
Social Media Management
- Develop, schedule, and post engaging content across all social media platforms, including Instagram, Facebook, and TikTok.
- Create and implement social media campaigns to promote products, services, and special offers.
- Monitor and respond promptly to comments, direct messages, and inquiries on social platforms.
- Engage with followers to build a strong online community and foster brand loyalty.
Sales and Customer Engagement
- Process and track sales inquiries received through social media.
- Collaborate with the sales team to ensure seamless order fulfillment and customer satisfaction.
- Provide daily and weekly reports on social media performance and online sales.
Content Creation and Strategy
- Take high-quality photos and videos of products, pets, and services for marketing purposes.
- Stay updated on social media trends to keep content fresh and relevant.
- Work closely with the management team to align content with the store's goals and brand voice.
General Responsibilities
- Monitor competitors’ online activities and recommend strategies to stay ahead.
- Ensure all posts reflect the store’s professionalism and commitment to quality service.
- Participate in brainstorming sessions for new marketing ideas and campaigns.
Requirements
- Must reside in Lekki or nearby environments.
- Must be available to resume immediately.
- Minimum of HND/Bachelor’s degree in marketing, communication, or a related field.
- Proven experience in managing social media accounts for businesses (portfolio required).
- Excellent communication skills, both written and verbal.
- Proficiency in social media tools and analytics platforms.
- Basic photography and video editing skills are an advantage.
- Passion for pets and knowledge of pet care is a plus.
- Ability to multitask, work independently, and meet deadlines.
Method of Application
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