We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
Key Responsibilities:
- Develop and schedule content for social media
- Conduct thorough research on industry-related topics
- Collaborate with the marketing team to create content strategies
- Edit and proofread content before publication
- Manage relationships with external vendors and agencies for content creation
- Utilize social media management tools for content distribution across Instagram, Facebook, TikTok, and YouTube
Qualifications:
- Proven work experience as a Social Media Manager, Content Writer, or similar role
- Proficiency in Adobe Creative Suite
- Strong understanding of web content trends and strategies
- Excellent communication and relationship management skills
- Knowledge of social media management tools and social listening techniques
- Basic photography and videography skills are a plus
- Ability to work Eastern Standard Time
Method of Application
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