Team Lead, Digital Forensic Investigations at First Bank

First BankLagos, Nigeria Digital Marketing

Full Time

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi. Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner. The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.

DUTIES & RESPONSIBILITIES

Act on behalf of Head, Customers’ Complaint and Investigations in his absence.
Organise the digital forensic investigation team to carry out investigation of
reported incidents received from CRM/branches, departments and external parties (such as CBN, NIBSS, Law Enforcement Agents, other banks, Switches, etc.) requiring in -depth technical investigation.
Supervise/lead all forensic, Fintech related and cryptocurrency investigation activities.
Review investigation reports for legal proceedings or internal investigations before sending to management.
Ensure investigations comply with legal and regulatory standards related to digital evidence handling and data privacy.
Collaborate with cross-functional teams including IT security, developers, compliance officers, legal, and law enforcement agencies during investigations to address audit findings and implement corrective actions.
Identifying systems vulnerabilities leading to electronic fraud and other systems breaches
Determine root causes of IT incidents, determine lessons, and escalate to Management and responsible stakeholders such as Information Technology, Internal Control and Enhancement Group, E-Business, Information Security Operations, Branch Services etc. for resolution in order to prevent losses.
Continuous review of the investigation processes for improvement.
Represent the Bank at meetings organized to mitigate fraud cases (such as: Nigeria e-fraud
forum, InterSwitch, NIBSS etc)
Represent the Bank at legal and regulatory proceedings.
Stay abreast of emerging trends, regulations, and best practices in cryptocurrency and blockchain industries to enhance audit methodologies and procedures.
Ensure legal and regulatory guidelines relating to digital forensic investigation and reporting are adhered to prevent penalties.
Manage the relationship with external parties-legal and regulatory as it relates to digital forensic investigation fraud for optimal results.
Recommend appropriate training needs based on identified skill gaps.
Maintain records of digital forensic records.
Render incident reports to regulators
Maintain the security of all information entrusted to him.

JOB REQUIREMENTS

Education

Minimum Education: First Degree (preferably science or numerate), Higher degrees/professional certification in digital forensics (e.g., Certified Computer Examiner (CCE), Certified Forensic Computer Examiner (CFCE), GIAC Certified Forensic Examiner (GCFE), CPA, CFE, CISA)

Experience

Minimum experience – 6 years with a minimum of 2 years in IT, digital forensics investigation, IT Audit, incident response, or cybersecurity investigations etc.