Technical & Training Assistant at Workforce Group

Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organisational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders. At Workforce, we are committed to helping our clients perform at the highest levels and achieve their desired success. We pride ourselves in our ability to consistently adopt structured, rigorous and well thought through diagnostics process focused at understanding the peculiar needs of our clients and then design, develop and deploy customised innovative solutions and interventions to meet those needs. Our service offerings are targeted at both private and public sector organisations in Nigeria, the West African Sub-region, and other organisations across the world seeking value adding solutions to the issues and challenges militating against employee performance and organisational effectiveness. Currently, our client portfolio comprises of 75% of financial institutions in Nigeria, Top 10 FMCG companies in Nigeria Top 5 Telecommunication Service providers in Nigeria. Leading Oil & Gas Companies Leading Advertising & Marketing Communications Companies Leading Real Estate Firms Leading Services and Trading Companies

Candidate Profile

• We are seeking a seasoned technical & training assistant who will provide technical support to sales people and customers.
• To succeed in this role, you need top-notch communication, interpersonal, and as well as hands -on project, IT & technical skills.
• Experience: 3-4 years

Key Area of Responsibilities

• Represent the company and promote its image.
• Guarantee compliance with Compliance rules in its activities regarding business practices.
• Respect the Group strategy, rules and policies.
• Be the technical referent for your scope.
• Carry out technical studies and quotes at the request of customers.
• Inform customers about technical questions and provide a first level of after-sales service to customers.
• Technically assist sales managers (training, product presentation, etc.).
• Work in close collaboration with the International Studies Office (process, use of business software, define specifications, etc.)
• Implement technical training actions on the group's products and systems.
• Prepare and lead internal and external technical training.
• Monitor product and system developments, standards and competing offers.

Person Specification / Qualifications / Requirements

• Bachelor’s Degree in Computer Science,IT or Project Management - related discipline preferred.
• 4+ years’ experience in a technical sales support role.
• Demonstrated track record of assisting in project support, brand management, development and product presentation.
• Understanding of the technical aspects as it pertains to sales.
• Unmatched interpersonal, communication, and project management skills.
• Resilience and persistence.

Method of Application