Telecommunications Manager at Ieng Nigeria

Ieng NigeriaLagos, Nigeria Digital Marketing

Full Time

ieng Nigeria originated as an expert in telecom and power infrastructure and has grown to become a leading provider of end-to-end solutions in infrastructure and managed services in Africa, the Middle East and Southeast Asia. With local expertise and international reach, we provide cost-effective and innovative solutions that help our clients reach their business goals. With our vast experience in turnkey solutions, we’re able to create tailored solutions that fit our clients’ needs.

About the job

We are seeking a highly skilled and experienced Telecommunications Manager to oversee and manage our telecommunications systems and networks.
As a telecommunications senior Manager, you will be responsible for ensuring the smooth operation, maintenance, and improvement of our telecommunications infrastructure.
You will collaborate with various stakeholders to identify and implement innovative solutions that meet our organization's communication needs.
The ideal candidate possesses strong technical expertise, excellent leadership and communication skills, and a keen eye for detail.

Responsibilities

Handles all the work related to his/her assigned maintenance project(s) and ensures that they are executed in accordance with client’s specifications.
Handles smooth operation of the managed services project, coordination with client, and OHS & Quality representatives.
Ensures that the O&M Contract is fully read & understood.
Ensures preventive maintenance is planned, executed, monitored and follows up with issues found till closure.
Ensures Corrective maintenance executed as per process.
Ensures all KPI’s related to fuel, PM, CM, NOC, Spares & Consumables are achieved as per O&M contract.
Ensures the internal software of O&M (I-TSM & M-ITSM) are implemented fully and all the activity related to O&M is recorded in the system.
Ensures monthly reconciliation of PM, CM, Extra Work, Fuel, and SLA with client.
Communicates and agrees with the client for penalties, warnings, etc. in case violation of SLA and plans for improvement to minimize penalties or SLA violation.
Inspects the quality of the equipment and undertakes site inspection to determine if they are complying with government regulations, client requirements and industry standards.
Analyzes resources requirements and acquires, monitors, and makes suggestions or improvements accordingly. (Resources include but not limited to Human, tools, equipment and transportation).
Evaluates field staff and the quality of work through personal inspections and other means.
Arranges internal and external scheduled meetings (as per O&M project requirement) covering all areas from quality, status, progress, logistics and reporting based on SLAs and KPIs, and suggests improvements.
Demonstrates the ability to think critically and proactively, anticipates risks and prepares solutions in advance.
Coordinates with the O&M Manager, Supervisor and other concerned staff for analysis, reporting, and improvement plans in accordance with client and SLA requirement.
Prepares annual O&M budgets for his/her operation and shares with his/her direct supervisor.
Monitors cost and ensures expenses are within allocated budget.
Ensures that all client reports are submitted on timely manner, agreed and acted.
Follows up on client’s payments and reports status to the MS Head according to i engineering’s internal procedures.
Supervises and follows up on all documentation related to the O&M project.
Coaches and develops the O&M Manager, Supervisors and teams assigned to him/her.

Qualifications

10 years in field work or relevant experience (Active & Passive maintenance).
A multi-tasker that is well organized and can work well under pressure.
A Team leader that can negotiate.
A Decision maker that can work independently and is comfortable with handling multiple projects with strict deadlines.

Education Requirements