'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria. CcHub functions at the heart of Nigeria’s technology innovation ecosystem as a place to: facilitate creative thinking and collaborative problem solving encourage technology innovation for improved social accountability in Nigeria incubate novel tech ideas that promotes good governance/provision of public services encourage shared accountability between technologist & innovators serve as a living lab for prototyping and testing socially minded tech tools build new skills and competencies connect, share, create and find expertise The Hub act as a cushy nest designed to accelerate the successful development of social tech ventures through an array of business support resources and services, developed and orchestrated by the hub management and offered both in the space and through our network of partners. In addition, the hub leads co-creation initiatives aimed at creating novel technologically driven solutions to the myriad social challenges facing the average Nigerian. The Hub also network stakeholders from diverse walks of life to create these solutions and also encourage social accountability through social creativity activating knowledge networks harnessing resources and imagination across society not just within public service professions and institutions
Job Description
- Support engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
- Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
- Foster a sense of community by building relationships with the community across a range of stakeholder types.
- Stimulate engagement by interacting with followers and the Creative Economy audience.
- Develop content strategy across all social media channels.
- Understand the online user experience and consumer journey and suggest improvements to how we better engage with our audience directly.
- Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
- Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
- Ensure all communication and tone of voice is consistent with our brand identity.
- Measuring the interaction level with the community;
- Monitoring answering questions, comments, and customer queries in a timely manner
- Monitoring the success of campaigns and analyzing community and social media data
- Preparing detailed weekly and monthly reports on social media activity;
- Monitoring and registering the increase or decrease in the follower volume; and tracking users’ interactions, such as likes, comments, and shares by employing analytic tools.
- Overseeing the publishing of relevant content, such as blog entries, on a regular basis and the relevant impact on audience across hubs
- Staying up-to-date on social media tools and best practices.
Qualifications
A keen understanding of:
- How Creative Economies work and how the communities in the sector operate.
- Tools and strategies that enhance community engagement both online and offline.
Experience
- Bachelors Degree or equivalent in Communication, English, Journalism, Marketing or a related field.
- 3-4years of social media marketing/content and campaign management experience to deliver against clear metrics for engagement.
- 2+ years in social community management including Facebook, Instagram., LinkedIn, Twitter and YouTube are essential.
- At least 2 years understanding of community networks and - design, functionality, strategy.
- Solid understanding of more emerging platforms such as TikTok, Clubhouse, etc.
- Wide knowledge of digital marketing methods - including content marketing, socialmedia, and online advertising.
- Knowledge of Hootsuite, mail chimp or similar programs to manage online postings on different platforms.
- Proficient in Google Analytics.
- Organisational skills to handle multiple priorities in a fast-paced environment.
- Excellent verbal, written, and presentation skills. Excellent communication skills to engage with technical and non-technical peers.
- Experience of working in a large, complex organization with extensive stakeholder management experience
- Knowledge of marketing trends and techniques.
Method of Application
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