'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria. CcHub functions at the heart of Nigeria’s technology innovation ecosystem as a place to: facilitate creative thinking and collaborative problem solving encourage technology innovation for improved social accountability in Nigeria incubate novel tech ideas that promotes good governance/provision of public services encourage shared accountability between technologist & innovators serve as a living lab for prototyping and testing socially minded tech tools build new skills and competencies connect, share, create and find expertise The Hub act as a cushy nest designed to accelerate the successful development of social tech ventures through an array of business support resources and services, developed and orchestrated by the hub management and offered both in the space and through our network of partners. In addition, the hub leads co-creation initiatives aimed at creating novel technologically driven solutions to the myriad social challenges facing the average Nigerian. The Hub also network stakeholders from diverse walks of life to create these solutions and also encourage social accountability through social creativity activating knowledge networks harnessing resources and imagination across society not just within public service professions and institutions
Job Description
- Support engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
- Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
- Foster a sense of community by building relationships with the community across a range of stakeholder types.
- Stimulate engagement by interacting with followers and the Creative Economy audience.
- Support the development of content strategy across all social media channels.
- Understand the online user experience and consumer journey and suggest improvements to how to better engage with our audience directly.
- Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
- Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
- Measure the interaction level with the community;
- Monitor and engage with the community; answering questions, comments, and customer queries in a timely manner
- Monitor the success of campaigns and analyse community and social media data
- Prepare detailed monthly reports on community activity.
Qualifications
The Ideal candidate will possess a keen understanding of:
- How to create and sustain active communities virtually and in-person.
- Graphic design and photo/video editing skills.
- Ample project management skills, and is not afraid to create/take ownership of a new project and help it grow.
- How the creative economy works and how the communities in the sector operate.
- Tools and strategies that enhance community engagement both online and offline.
- A deep understanding of community engagement tools, social media analytics, and can utilise data and analytics to drive decision-making and advise on content and editorial decisions.
To excel in this role, you would need:
- Project management and organisational skills to handle multiple priorities in a fast-paced environment.
- Good knowledge of both inbound and outbound marketing
- Excellent communication skills (verbal, written, and presentation skills) to engage with technical and non-technical peers.
Experience:
- Bachelor's Degree or equivalent in Marketing, Communication, English, Journalism, or a related field.
- 1 -2 years work experience in a marketing or community management role
- Social media marketing/content and campaign management experience to deliver against clear metrics for engagement.
- Deep understanding of community networks; design, functionality, and strategy.
- Wide knowledge of digital marketing methods - including content marketing, social media, and online advertising.
- Proficient in Google Analytics.
- Knowledge of marketing trends and techniques.
Method of Application
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