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Desktop Support at Flour Mills Of Nigeria Plc.

Flour Mills Of Nigeria Plc.Lagos, Nigeria Networking and Tech Support
Full Time
Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed capacity of 600 metric tons per day. The Company was converted to a public limited liability company in 1978, and its shares were subsequently listed on The Nigerian Stock Exchange. In its 54 year history, Flour Mills has remained at the forefront of wheat milling in Nigeria. The Company’s flagship brand, Golden Penny, remains one of the best known and the preferred brands amongst bakers, confectioneries and consumers in Nigeria. Flour Mills has invested over N25billion in milling infrastructure over the last seven years, to maintain its competitive advantage. Today, Flour Mills has a rated milling capacity of over 8,000 metric tons per day, making it one of the largest single site mills in the world. The Company’s flagship mill located in Apapa, Lagos comprises of 10 integrated mills. Each mill was designed as a multilevel operation in order to optimize the use of gravity in the sifting process, thereby reducing the energy requirements. In addition, the Company maintains dedicated mills to the processing of different wheat varieties to produce different flour types. This has ensured consistent quality of its products for 50 years. The Apapa Mill also boasts of modern silos with a storage capacity to 191,000 metric tons. Flour Mills has also made significant investments in power generation. The Company has 11 General Electric (GE) Jenbacher gas generators at its Apapa Mills, with a combined capacity of 30 megawatts. This has enabled the company to reduce the occurrence of production stoppages. In addition, the Company has a 30megawatt diesel plant at the same site to act as a backup in the event of any shortage of feedstock to the gas generators.

PURPOSE OF THE JOB

Responsible for providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and related peripherals.

THE JOB

  • Provide technical assistance and support to end-users, ensuring the smooth operation of desktop systems and related peripherals.?
  • Provide broad range of IT support and liaise across functional areas supporting incidents, and requests ensuring minimal downtime. ?
  • Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.?
  • Identify, log and resolve technical problems with software applications or network systems.?
  • Provide third-level support of desktop-related incidents, including desk-side visits as required.?
  • Ensure that work is carried out within agreed service levels agreements and in accordance with department guidelines.?
  • Assist the wider IT User Support Services team when required.?

THE PERSON MUST

  • Have excellent verbal and written communication skills. ?
  • Possess analytical and solution oriented.?
  • Have excellent customer service skills?.
  • Be able to clearly and confidently communicate IT solutions to end users.?
  • Pay keen attention to details and be highly organized.?

QUALIFICATION

  • OND or equivalent in any computer related field.?

EXPERIENCE

  • At least one year experience in a medium sized manufacturing organization.?

Method of Application

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