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I.T Support Officer at Ajoke Group Limited

Ajoke Group LimitedLagos, Nigeria Networking and Tech Support
Full Time
Ajoke Group is a major distribution company and a foremost key player in the supply chain of the FMCG products across the country.

Job Description

  • Install, configure, and maintain computer hardware, software, and networks.
  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
  • Provide technical support to users, including troubleshooting and resolving IT-related problems.
  • Ensure security of IT systems, including data backup, antivirus protection, and access controls.
  • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
  • Collaborate with other departments to understand IT needs and requirements.
  • Plan and execute IT projects, including upgrades, migrations, and installations.
  • Document IT systems, configurations, and procedures for knowledge sharing and training.

Requirements and Qualifications

  • Bachelor's Degree in Computer Science
  • Certifications such as CompTIA A+, Network+, Visual Basic (VB) or Microsoft Certified IT Professional (MCITP) are a plus.
  • Proven experience in IT support or administration.
  • Strong technical knowledge of computer hardware, software, and networks.
  • Excellent problem-solving and troubleshooting skills.
  • Familiarity with operating systems, such as Windows, Linux, and macOS.
  • Knowledge of network protocols, security principles, and best practices.
  • Ability to prioritize tasks and work under pressure.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in work.

Method of Application

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