Buckler Ordnance Systems Limited is a Nigerian defense solutions provider with strong expertise in manufacturing civilian armored vehicles, design, and prototyping of military vehicles and ordnance equipment.
Job Purpose
- The IT Support & E-commerce Operations Officer will work closely with the Line Manager to ensure the efficient operation of Buckler Systems' IT infrastructure and e-commerce activities.
- This role is pivotal in optimizing our online presence while maintaining the performance of our digital platforms, contributing directly to the achievement of the company’s goals.
Key Responsibilities
IT Support:
- Manage and implement website upgrades, troubleshoot performance issues, and develop strategies to boost web traffic and user engagement.
- Install and configure computer hardware, operating systems, and software applications, providing hands-on technical support to staff as needed.
- Diagnose and resolve hardware, software, and network issues to ensure minimal disruptions to business operations.
- Set up new user accounts and handle password-related queries to facilitate smooth onboarding for new employees.
- Coordinate system security measures and respond swiftly to any security breaches or vulnerabilities.
Graphics Design:
- Design and create visual content such as event flyers, recruitment materials, and promotional posters for various company initiatives.
- Develop illustrations, logos, and graphic elements that align with Buckler Systems' brand identity and communication standards.
- Ensure all graphic content is visually appealing and maintains consistency with the company’s branding guidelines.
E-commerce Operations:
- Monitor website traffic, customer interactions, and feedback to assess and improve the user experience on our e-commerce platforms.
- Analyze sales data and customer reviews to forecast sales trends and adjust inventory and marketing strategies accordingly.
- Collaborate with product management, sales, and content teams to keep the e-commerce platform updated with accurate and engaging content.
- Implement SEO best practices to optimize product listings, pricing, and promotions to enhance the platform’s visibility and performance.
- Lead efforts to drive sales growth and increase market reach through targeted e-commerce strategies and promotional campaigns.
- Provide regular updates to the management team, including performance reports and analysis of digital marketing activities.
Additional Responsibilities:
- Ensure that IT systems and networks are maintained and updated regularly to enhance efficiency.
- Innovate and introduce new technologies to streamline operations and improve overall work processes.
- Support other tasks and projects as required by the team or management.
Experience & Qualifications
- B.Sc./HND in Computer Science or a related field.
- Minimum of 2 years of experience in related field.
- Strong digital marketing skills with experience in creating and executing marketing campaigns.
- Proficiency in content creation, graphic design, and social media tools.
- Solid communication skills and the ability to convey technical concepts in a clear and concise manner.
- Experience with SEO techniques and familiarity with e-commerce best practices.
Core Capabilities:
- Strong analytical and problem-solving skills.
- Excellent time management and the ability to meet deadlines in a fast-paced environment.
- Creativity in design and content development.
- Ability to work collaboratively with cross-functional teams.
- Flexibility and adaptability in handling diverse tasks and challenges.
Method of Application
Signup to view application details.
Signup Now
