Mosra Enerji Limited (formally known as Dalkiranlar Enerji Limited) has been a market leader in energy transmission and distribution in Nigeria since 2010. In our few years of operations, we have expanded our capacity to undertake and deliver projects in Nigeria and other parts of Africa utilising our local strengths. We employ energy professionals who have worked with both private and public sector power/energy companies . We understand the technical and commercial demands facing the global energy market - increasing regulatory scrutiny, volatility in price and demand, and a growing demand for alternative energy sources. We bring this industry insight to bear in our technical service delivery.
Responsibilities
- Provide technical support and assistance to users via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain computer hardware and software
- Monitor and maintain IT systems, including servers, networks, and peripherals
- Develop and maintain technical documentation
- Collaborate with other IT team members to resolve complex technical issues.
Requirements
- Degree / HND in Computer Science, Information Technology, or a related field
- 2 - 3 years of experience in IT support or a related field
- CompTIA A+ or equivalent certification
- Excellent technical skills, including:
- Windows operating systems
- Microsoft Office applications
- Hardware troubleshooting and repair
- Network fundamentals (Static IP/DHCP Configurations)
- Excellent understanding of SaaS platforms and cloud-based solutions.
- Website Design/Development
- Skilled in the use of Graphical Software (Adobe Photoshop, Adobe Firework or Corel Draw)
- Document Management Skill.
- Knowledge of Database Management.
- Strong Ability to Multitask is a Must.
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills.
Competencies:
- Technical expertise: Demonstrates a strong understanding of IT concepts, technologies, and systems.
- Problem-solving: Ability to analyze complex technical issues and develop effective solutions.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Customer service: Provides exceptional customer service, ensuring that users receive timely and effective technical support.
- Teamwork: Collaborates effectively with other IT team members to resolve complex technical issues.
Method of Application
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