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IT Support Officer at Opticom Finance Limited

Opticom Finance LimitedLagos, Nigeria Networking and Tech Support
Full Time

Opticom Finance Limited is a Non-Bank Financial Company operating since 1998. We are licensed and permitted by the Central Bank of Nigeria to offer a wide range of financial products and services. Don't Buy It, Lease It.

???????Responsibilities

  • Maintain and update WordPress websites
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Communicate with staff and clients, either face-to-face or on the telephone, to help set up systems or resolve issues
  • Troubleshoot system and network problems; diagnose and resolve hardware or software faults
  • Install and configure servers to meet organizational requirements.
  • Provide first-level support to other branches or remote locations
  • Manage and maintain Active Directory services.
  • Oversee and uphold database operations.
  • Utilize cloud services, particularly AWS, for infrastructure and data management.
  • Create and edit graphic designs for various purposes
  • Administer and maintain printers, including installation, configuration, and troubleshooting
  • Replace hardware parts as required
  • Test and evaluate new technology
  • Provide support during the roll-out of new applications
  • Set up new users' accounts and profiles, and resolve log-in issues
  • Respond within agreed time limits to call-outs

Requirements

  • Minimum of BSc. or HND degree in Computer Science
  • Minimum of 2-4 years post qualification experience
  • Excellent written and oral communication skills
  • Proficiency in Graphics and design software
  • Technology savvy, and high level of proficiency in MS. Office (particularly MS. Excel)

Method of Application

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