IFS is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East. Our expert staff members with many years of experience in the Facilities Management industry ensure clients facilities needs are fully catered for. The services are intended to provide cost effective and efficient, end to end results every time. The organization can supply long lasting facilities solutions that are essential for businesses and offer increased efficiency within the work environment. With bespoke solutions, the services include a wide range of soft facilities services from janitorial cleaning, security through to vending and landscaping and hard maintenance services ranging from generators, HVAC to building maintenance services. Through our partnership with FSI (FM) UK, Europe’s leading facilities management automation provider, IFS service delivery is unique in many respects with the use of the award winning Concept facilities automation systems and application which enables an ongoing process improvement in the delivery of service to our clients. Apart from our international affiliations, we also engage locally with specialist companies in certain areas of our business offerings to ensure our clients always get the best in industry experience. We provide technical supervision to our local partner companies.
Key Responsibilities
System Maintenance and Monitoring:
- Assist in the daily monitoring of systems and other IT infrastructure.
- Perform routine system checks and maintenance tasks to ensure optimal operation.
User Support:
- Provide first-line support to end-users for IT-related issues, resolving technical problems and answering queries.
- Escalate complex issues to management team members when necessary.
Software and Hardware Management:
- Install, configure, and update software applications and operating systems.
- Assist in the setup and maintenance of hardware components including desktops, laptops, and peripheral devices.
Security and Backup:
- Implement and monitor security measures to protect IT systems and data from breaches or attacks.
- Perform regular data backups and ensure disaster recovery processes are in place.
Documentation and Reporting:
- Maintain accurate records of system configurations, changes, and incidents.
- Generate IT assets reports and regular updates.
- Track all IT related requisition expenses for optimal spend.
Compliance and Best Practices:
- Adhere to IT policies, procedures, and best practices.
- Stay updated with industry trends and emerging technologies to suggest improvements.
Project Assistance:
- Support IT projects, such as system upgrades, migrations, and new installations.
- Collaborate with team members to ensure project milestones are met.
Qualifications
- Education: Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Experience: 0-2 years of experience in IT support or systems administration.
- Certifications: Any related additional certification are advantageous.
Method of Application
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