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Manager - IT Operations at Intelics Solutions

Intelics SolutionsLagos, Nigeria Networking and Tech Support
Full Time
Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, Asia’s largest & amongst the top 7 worldwide Information Management Service provider. Through our services we offer business value to our customers by combining operational excellence with deep domain expertise across the entire spectrum of vertical, including Banking & Financial Services, Insurance & Healthcare, Manufacturing & Pharmaceuticals, Retail and Shipping & Utilities. Our Business Process Service offerings helps organizations move faster – by simultaneously being more innovative & efficient. By leveraging our synergies across business processes, technology & consulting services we are able to ensure & deliver customer-centric environments.

Purpose of the Job

  • Primary responsibility is the building and leadership of the internal system analysts/development (web and mobile development) teams while establishing a network of competent external partners.

Expected Key Results (Detailed KPIs)
Key Activities:
Leadership / Coordination:

  • Lead and coordinated the system analysis, development, and design teams within and outside the organization
  • Develop the capabilities and competence of team members

Recruitment:

  • Define required roles and hire internal team members to fill them
  • Build a network of external partners, especially outsourced application development

Programme Management:

  • Coordinate the development of application systems across the enterprise

Application Development Process:

  • Ensure operational best practices including source code management, code reviews and documentation
  • Institute and maintain a testing/quality assurance system

System Analysis:

  • Drive the system analysis function to ensure that all current and future applications integrate properly and deliver value to the organization based on business requirements
  • Drive the process orientation (BPM) of the organization to ensure process execution metrics are available and accurate

Reporting:

  • Prepare routine periodic status reports and communicate with customers, as needed
  • Review reports from direct reports and provide feedback
  • Attends staff and technical meetings for the work unit

Educational Qualifications & Functional Skills

  • Minimum 2.1 / Upper Credit Bachelor’s Degree in Computer Science, Computer Engineering,
  • Computer Information Systems or any related field or a combination of related experience and education.

Work Experience:

  • Hands-on experience using Perl, Python,node.js, Golang or PHP
  • Hands-onexperiencewithGNU/Linux, MySQL/PostgreSQL, Apache Web Server/ngnix
  • Previous experience with Telco OSS/BSS platforms including RADIUS, billing, and provisioning
  • Strong system analysis and system integration skills
  • Strong team leadership and coordination abilities
  • Strong knowledge of software development process, quality control, and impact assessment
  • Experience with distributed version control systems (Git)
  • Knowledgeofmobileapplicationdevelopment platforms, both native and hybrid
  • Strong experience building and sustaining an outsourced software development partner network within Nigeria and abroad.

Other Requirements:

  • Customer Focus
  • Tech-savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose.

Method of Application

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