National Information Management Officer at iMMAP

iMMAP’s approach to work is simple and targeted: go where the need is greatest. We focus on integrated solutions across all sectors to reach our mission to empower the world’s most vulnerable through the enhanced use of data to inform decision making. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization to address your critical issues and opportunities.

Background

• With support from the USAID Bureau for Humanitarian Assistance, Since March 2021, with the collaboration of the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), iMMAP Inc. established the Humanitarian Information and Analysis Unit (HIAU) in the BAY region to support the collective initiatives and intersectoral information management demands and requests.
• The Information Management Officer will assist humanitarian partners, government entities, and academic institutions with their information management needs.

Description of Duties
Provide the necessary technical support requested by partners. This may include:
Data Capture:

• Create and adapt information management (IM) tools.
• Design clear and user-friendly data collection forms, ensuring the purpose and ease of data collection and addressing potential issues.
• Facilitate mobile data collection, form development, and data management.
• Support the implementation of remote data collection exercises in support of the humanitarian community.
• Maintain databases and provide data entry if required.
• Support new and ongoing needs assessments.

Data Processing and Analysis:

• Map assistance coverage in specified areas, analyze, and report potential gaps.
• Manage, analyze, and document data and information from other partners.
• Conduct requirement analysis to understand and address specific data needs and ensure relevant data is collected and analyzed.
• Develop and implement an analysis plan to guide the process of data evaluation, ensuring alignment with objectives and stakeholder requirements.
• Prepare relevant data analysis and design and implement analysis methodology.
• Proactively analyze information from sector partners, government authorities, academia, and other actors.
• Provide high-quality research and analysis following an evidence-based approach with thorough documentation of the methodology.
• Perform data normalization and modeling to ensure data consistency and generate predictive insights.
• Develop standard formats for and regularly publish materials and statistics.
• Contribute to the production of regular written reports and dashboards.

Visualization:

• Generate statistical reports, graphs, and maps.
• Produce and share maps illustrating the scale and coverage of assistance.
• Ensure timely preparation and generation of information products, and support information sharing and dissemination.
• Utilize business intelligence tools and techniques to enhance data visualization and provide actionable insights.

Coordination and Training:

• Provide information management and thematic training to partner organizations.
• Coordinate activities and initiatives to achieve common goals efficiently.
• Ensure close collaboration with the OCHA team, intersectoral partners, working groups, and sector teams.
• Follow iMMAP Inc.'s branding regulations for marketing and branding of products and correspondence.

Quality Assurance and Stakeholder Engagement:

• Develop and implement strategies for data quality assurance and control. Ensure that the data collected is accurate, complete, and consistent to maintain the integrity of the information management system.
• Implement product quality assurance and control measures to ensure that information products meet the required standards and specifications.
• Enhance stakeholder engagement by developing and executing plans to regularly communicate updates, gather feedback, and address concerns related to information management and data processes.
• Conduct any other tasks related to information management as requested by the Senior IM Technical Advisor and the Country Representative.

Scope of Work

• The IMO will perform tasks to enhance data collection and management capabilities, improving decision-making. This includes ensuring efficient and accurate tracking of assistance coverage, better-identifying gaps, and stronger support for humanitarian efforts.
• The IMO will provide training and build collaborative relationships with humanitarian partners, strengthening productive partnerships and boosting the overall capacity and effectiveness of partner organizations for a more coordinated and effective response to needs assessments and humanitarian challenges.

Requirements
Educational Qualification:

• University Degree (Bachelor's Degree or higher) in Information Science, Geographical Information Systems, Computer Science, or another relevant field.

Experience:

• Minimum four (4) years of work experience in the field of Information Management is essential.
• Information Management and Data Analysis: Demonstrated experience in managing information systems, including data capture, processing, and analysis. Proven expertise in data processing, analysis, and report creation. Proficiency in mapping and using software such as ArcGIS, QGIS, Adobe Suites, Power BI, and Tableau.
• Data Collection Platforms: Experience with data collection processes using platforms like XLSForm, Kobo Collect, ODK, or similar tools.
• Technical Skills: Excellent command of Office suite applications (Word, Excel, Access, PowerPoint) and advanced skills in mapping.
• Humanitarian Sector Experience: Prior experience in the humanitarian sector will be an asset, including support for needs assessments, remote data collection, and coordination with humanitarian partners.
• Training and Coordination: Experience in providing training on information management and coordinating activities with multiple stakeholders, including intersectoral partners and working groups.
• Documentation and Reporting: Strong skills in preparing documentation, reports, and dashboards, with a focus on clarity and accuracy.
• Adaptability: Ability to perform tasks as assigned by supervisors, adapting to changing priorities and needs within the organization.

Soft Skills:

• Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively to various stakeholders.
• Strong interpersonal skills for effective engagement with clients, local administrators, government, NGOs, and other community agencies.
• Partner Service Orientation: A partner client service focus, with the ability to address and meet the needs of clients and stakeholders in a timely and professional manner.
• Problem-solving: Excellent problem-solving abilities to address challenges in data management and analysis and to devise innovative solutions.
• Collaboration: Proven ability to work collaboratively with teams and stakeholders, including intersectoral partners and humanitarian organizations, to achieve common goals.
• Organizational Skills: Excellent organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines.
• Time Management: Efficient time management skills to ensure timely completion of tasks and projects while maintaining high-quality work.

Method of Application

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