Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of high speed internet services, telephony and IP - VPN services to both residential and enterprise subscribers.
Job Summary
- We are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.
Responsibilities
- Enterprise Business solution scoping, design and sales.
- Manage relationships with key stakeholders to promote thecompany’s interests and position it as a partner of choice.
- Develop and deliver new business opportunities among assigned Enterprise segments.
- Acquisition of new enterprise accounts.
- Expand business with existing enterprise accounts.
Network Design and Implementation:
- Design, configure, and deploy ISP network infrastructure, including routers, switches, firewalls, and load balancers.
- Plan and execute network upgrades, expansions, and migrations.
- Ensure network designs are scalable and support current and future service demands.
- Work with vendors and service providers to integrate new technologies and systems.
- Conduct root cause analysis of network issues and implement corrective actions to prevent future occurrences.
- Troubleshoot network problems related to connectivity, latency, routing, switching, and traffic management.
- Ensure all network incidents are handled within defined SLAs (Service Level Agreements).
Collaboration and Support:
- Collaborate with the NOC team to ensure continuous network monitoring and early detection of issues.
- Work closely with customer service teams to resolve customer-related network issues.
- Provide technical support to other departments while deploying new services or systems.
- Assisted junior engineers and support staff with network-related training.
Documentation and Reporting:
- Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
- Create and maintain network diagrams, procedures, and troubleshooting guides.
- Provide regular reports on network performance, uptime, and capacity to management.
Research and Development:
- Stay up to date with the latest networking technologies and best practices.
- Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
- Participate in proof-of-concept testing for new networking products and services.
Knowledge, Skills and Competencies:
- Must have the drive and capability to meet and exceed challengingtargets.
- Strong relationship and team building skills; experience in dealing with corporate, and government representatives and other senior individuals and stakeholder groups.
- Delivering results – absolute focus to deliver under pressure in an ever-changing business environment.
- Putting customers first – understand the needs, expectations and requirements of stakeholders.
- Communicating for impact – effective communication with senior stakeholders inside and outside of the company.
- Making a personal difference – strong influencing skills and responsive technical/professional expertise.
- Excellent communication skills including written and verbal communication.
- Strong presentation skills, and ability to influence a junior and senior audience.
Requirements
- The job holder must have a Bachelor’s Degree 2nd Class Honors (Upper division) in Computer science discipline or any other Networking related field.
- A minimum of 4 years post-qualification experience on a similar job function. Telecoms experience will be an added advantage.
Method of Application
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