Deliveries for e-commerce and social commerce sellers We help you with local and international deliveries to your customers anywhere in the world.
Job Description
- We are seeking to recruit a creative and analytical Social Media and Communications Executive to join our team.
- This role involves overseeing our social media strategy, managing communication efforts, creating engaging content (emails, posts, graphics, videos, etc.), and participating in digital marketing activities.
- The ideal candidate must have an excellent understanding of social media trends and analytics with a passion for digital storytelling while focusing on driving traffic, increasing conversions, and improving customer engagement.
- Ultimately, you will be responsible for handling our online presence and ensuring a high traffic and engagement rate.
Responsibilities
- Develop and execute social media strategies and campaigns to enhance brand visibility and engagement across all platforms (Facebook, Twitter, Instagram, LinkedIn, Google, Email, TikTok, etc.)
- Create and manage the content calendar for all social media platforms (Facebook, LinkedIn, Instagram, TikTok, etc.) to grow Sendbox’s presence and maximize engagement.
- Monitor and respond to social media interactions, ensuring timely communication with our audience and monitoring customer reviews
- Launch optimized online ads through Google Adwords, Facebook, etc., and measure performance using Web analytics tools (Buffer, etc.)
- Prepare social media marketing and campaign budgets.
- Present weekly reports to management on activities and metrics based on social media/marketing insights.
- Foster online community growth by initiating conversations and engaging with users and followers.
- Organize and participate in social media events, webinars, or contests to drive engagement.
- Collaborate with other departments to gather insights and information and ensure content is aligned with the company goals.
- Identify opportunities for sponsored content, partnerships, and influencers to enhance brand reach.
- Acquire insight into online marketing trends and provide suggestions for improvement.
- Provide crisis communication responses and recommendations when necessary.
- Other related tasks as assigned.
Skills and Qualification
- A Bachelor's Degree, preferably in Business, Marketing, communication, and other related fields.
- Minimum of 3 years of proven work experience in related roles—social media management, content creation, digital marketing, etc. Experience with e-commerce/logistics businesses (B2C) is desirable.
- Excellent written and verbal communication skills, with the ability to create compelling content for various digital platforms.
- Proven experience in setting up, monitoring ads and campaigns, as well as using analytical tools (such as Buffer, Google Analytics, NetInsight, WebTrends, etc.) to track and analyze performance.
- Proficiency with design tools, especially Canva and Adobe Express, is required.
- Proficiency with graphics and video design software (e.g., Adobe Photoshop, Illustrator) is desirable.
- Project management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Creative thinking and problem-solving abilities to develop innovative marketing strategies.
- Ability to work independently and as part of a team, with a collaborative and proactive mindset.
Method of Application
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