Concrete Logistics Limited is a concrete and construction service company and have operated in the Nigerian Market for over 6 years. We have built a strong reputation working with many of the leading construction firms and consultants in the industry. To us, a building project and service is more than just concrete and steel, brick and glass. They are investments made and dreams realized, representing time and money, sweat and tears. Reputations are made, Companies are defined, and a great deal at stake for everyone involved.
Job Description:
- The Technical Lead – Sales is responsible for providing technical expertise to the sales team and clients, ensuring that product solutions meet customer needs and industry standards.
- This role involves working closely with both the sales and technical teams to deliver tailored solutions, conducting product demonstrations, handling customer queries, and supporting the sales process from a technical perspective.
- The Technical Lead – Sales also plays a key role in pre-sales and post-sales support, bridging the gap between customer requirements and product capabilities.
Key Responsibilities
Technical Sales Support:
- Collaborate with the sales team to understand customer needs and provide technical solutions that align with business goals.
- Conduct product presentations and demonstrations, explaining the technical aspects and benefits to potential customers.
- Assist in the development of technical proposals and provide input for sales strategies.
Customer Interaction:
- Serve as the primary technical contact for customers, addressing their queries and concerns related to product functionality, performance, and integration.
- Work with customers to understand their requirements and recommend suitable product configurations.
- Assist in building strong customer relationships by providing accurate technical support and advice during the sales process.
Pre-Sales Engineering:
- Conduct technical assessments to identify customer needs and define the scope of projects.
- Work with internal teams to design and develop custom solutions that meet specific client needs.
- Prepare technical specifications and pricing proposals in collaboration with the sales and engineering teams.
Post-Sales Support:
- Ensure seamless product implementation and provide technical guidance during the onboarding process.
- Collaborate with the customer service and technical support teams to resolve any issues that may arise after the sale.
- Monitor customer satisfaction and ensure long-term technical success.
Product Knowledge and Development:
- Maintain in-depth knowledge of company products and services, staying updated on new developments and features.
- Provide feedback to the product development team based on customer input and market trends to improve product offerings.
- Train and educate the sales team on the technical aspects of the products.
Market and Industry Analysis:
- Stay current with industry trends and emerging technologies to anticipate customer needs and recommend innovative solutions.
- Provide insights into competitive products and market conditions to help shape the sales strategy
Job Requirements
- Stay current with industry trends and emerging technologies to anticipate customer needs and recommend innovative solutions.
- Provide insights into competitive products and market conditions to help shape the sales strategy.
Education:
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.
Experience:
- Minimum of 4-6 years of experience in a technical sales role, sales engineering, or a related position.
- Proven track record of supporting sales teams with technical expertise in a B2B environment.
Skills and Competencies:
- Strong technical knowledge in the relevant industry (e.g., software, IT, construction, manufacturing, etc.).
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Strong problem-solving skills, with the ability to think critically and provide innovative solutions.
- Experience with CRM systems and sales processes.
- Project management skills to oversee the implementation of technical solutions.
- Ability to work collaboratively with cross-functional teams, including sales, product development, and customer support.
Other Requirements:
- Availability to travel for client meetings, demonstrations, and industry events as required.
- Strong organizational and multitasking abilities to handle multiple projects simultaneously.
- Ability to work under pressure in a fast-paced environment and meet tight deadlines.
Method of Application
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