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Technical Author - Ubuntu and Canonical products at Canonical

CanonicalLagos, Nigeria Networking and Tech Support
Full Time
We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others'​. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation.

What you'll do on a regular basis

  • Create, maintain and improve software documentation
  • Work with engineering team members, to help them make effective documentation contributions
  • Influence the development of the product, as an expert user of the product, who has important opinions about its function and design
  • Engage with user communities to ensure that our documentation meets their needs
  • Encourage and support community engagement in and contribution to documentation
  • Help standardise the structure, presentation, style and language of content across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
  • Challenge and advance documentation understanding and best-practice, as part of a disciplinary team

Our best candidate

  • Cares deeply about functional written communication
  • Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
  • Has a record of community engagement, in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity, and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events

Additional Skills That You Might Also Bring

  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction or visual design

Method of Application

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