Open Access Data Centres (OADC) - a WIOCC Group Company - has been established to transform the provision of data centre services for Africa. The company is implementing a world-class, carrier-neutral, pan-African data centre footprint that will deliver an unparalleled client experience, offering expert assistance and support, partnership in tailoring bespoke solutions and leading-edge information systems to support client business decision-making.
The Opportunity:
- The Data Centre Technical Lead position will lead the daily technical operations of the Data Centre.
- You will assistthe site operations team with operational goals and projects, ensuring delivery of high-quality services to our customers, meeting service level agreements and resolving documenting issues.
- You will lead the technical service level metrics for delivery, problem escalation/resolution processes and performance monitoring.
- The ability to work a flexible and prolonged off-hours schedule for planned and unplanned maintenance and will do standby and call-out services when required.
Role Responsibilities
- Lead site operations and maintenance of the data centre using world class principles and industry best practices.
- Support procedures for maintaining high standards of operations, product and service quality, reliability, and safety.
- Assist in the implementation of processes and procedures.
- Lead productivity and quality in accordance with the company’s requirements and direction.
- Lead all aspects of site infrastructure including the installation and maintenance of equipment.
- Assist in the implementation of necessary backup and recovery technologies through SOPs/EOP’s.
- Leading technical risk mitigation processes.
- Lead all site incidents to ensure prompt, efficient response and resolution.
- Lead capacity planning on cooling and power.
- Lead the infrastructure environment end-to-end to monitor the reliability and stability of the products and solutions deployed for each service with proactive tuning and improvements.
- Maintain up-to-date capacity related data as well as projections for available space, power, cooling to ensure
- proper mitigation is implemented proactively with proper planning, budgeting and execution timelines.
- Evaluate and promote site wide quality improvements and initiatives.
- Directly responsible for site planned and reactive maintenance.
- Directly responsible for the supervision of 3rd party suppliers working on mission-critical equipment.
Key Outputs of Role:
- Demonstrate success in decision-making activities.
- Demonstrate success in leading a multi-disciplined team.
- Demonstrate success in vendor and contracts supervision.
- Demonstrate success in technical operational supervision.
- Demonstrate success in facility and building services supervision.
- Demonstrate success in MEP supervision.
- Demonstrate success in Health & Safety.
- Demonstrate success in electrical fault finding.
- Demonstrate success in mechanical fault finding.
- Demonstrate success in operating plant and equipment safely.
- Demonstrate success in both planned and reactive maintenance.
- Demonstrate success in project implementation.
Your Qualifications:
Qualifications and Experience:
- Apprenticeship with formal engineering qualification.
- Certified Electrician.
- Certified Data Centre Professional or equivalent.
- BMS and control system knowledge.
- Network and cabling knowledge
- 7+ years' experience in technology,
- 5 years’ experience in data centre technical services.
- 5 years’ experience in building facility services.
- 5 years’ experience with mission critical electrical / mechanical plant.
- 5 years’ experience with MV / LV electrical systems, HVAC, fire, BMS.
- 5 years’ working experience in occupational Health and Safety.
- 5 years’ working experience in maintenance of mission critical systems.
Your knowledge.
- Expert knowledge of Data Centre technical operations, capacity planning.
- Expert knowledge of monitoring technology environments and solving availability, performance, and service level incidents.
- Expert knowledge of electrical systems 0-11KV.
- Expert knowledge of Mechanical systems including HVAC.
- Expert knowledge of Power Generation Systems.
- Expert knowledge of Building Fire Systems.
- Expert Knowledge of BMS and monitoring Systems.
- Knowledge of both fibre and copper connectivity.
- Knowledge of Regulatory and Statutory requirements.
- Knowledge of Health and Safety requirements respective to your site and country.
- Knowledge of Environmental Requirements respective to your site and country.
- Knowledge of MS Projects and other related Office 365 Packages.
Other Responsibilities
- Leading the Permit to Work system.
- Responsible for LOTO implementation.
- Electrical switching when needed up to 11KV.
- Mechanical isolation when needed.
- Standby for emergencies after hours.
- Assisting the project and build teams with technical related items.
- Assisting with budget activities and procurement to within company guidelines.
- Ensure the Data Centre is continually ready for customer visits.
- Produce reports as required by management.
- Keep all records up to date and secure in accordance with the data protection act.
- Complete training in H&S, fire prevention and/or first aid.
- Internal systems strategy and maintenance.
- M&E responsibility and co-ordination including external maintainers.
- Contractor and Supplier supervision.
Method of Application
Signup to view application details.
Signup Now
