Technical Writing Entry-level Jobs Jobs in Nigeria (Page 16)

What is technical writing?

Technical writing is about simplifying complex things. It is a form of writing discipline that involves communicating complex information to those who need it to carry out a specific task or achieve a certain goal. It is vital to a wide range of businesses and industries because, with it, complex topics and procedures in these fields would be easier to understand. 

Some of the components that make technical writing unique include: 

• The writing must be clear and easy to understand since it is explaining an already difficult concept.

• The writing should be well-detailed, leaving no important information out. 

• It must be well structured, showing step-by-step instructions needed to simplify the concept. 

• The writing must of course solve a problem and provide enough value to the readers. 

Types of technical writing

Standard Operating Procedures (SOP)

Standard operating procedures (SOPs) are detailed guidelines outlining organizational tasks, promoting seamless operations. It may include everything from processing payroll to manufacturing guidelines and calculating vacation time.

Software Installation Guides 

As the name implies, a software installation guide is written to guide users on how to install software. It would usually contain workflows, video tutorials, FAQs, and a troubleshooting guide.

Press Releases

Press releases are formal documents released by organizations to make business-related announcements. It usually highlights how the announcement impacts users and external stakeholders of the organization.

Case Studies and White Papers

Case studies & whitepapers are industry-specific documents that provide real-world examples testifying to an organization’s expertise and value, and are used for lead generation purposes.

They are written to address a particular challenge and require that the writer has an in-depth knowledge of the industry for effective writing.

API Documentation 

API documentation helps the customers’ developers of a product interact easily with the product’s code to implement an API effectively. It contains instructions and tutorials to simplify integration with other APIs such as web API, software API, and SCPIs.

Other forms of technical writing include:

• User Manuals

• Service Level Agreements

• Business Proposals

• End-user Instructions

• Technical Reports 

Skills needed for technical writing 

• A clear understanding of the product you intend to write on, the functions, solutions it provides, repair, replacement and troubleshooting.

• In-depth knowledge of your product’s industry 

• Proper research skills to understand the content and do a detailed audience analysis.

• Strong communication skills to communicate appropriately through writing. 

• Knowledge of technical writing tools like WordPress, Adobe RoboHelp, Google Docs, etc. 

• Basic graphics and web design skills. 

How to become a technical writer 

1.  Learn and Understand Technical Writing: Understand what technical writing is about and begin to learn. You can either pursue an education or take a technical writing course online. Either way, the goal is to get in-depth knowledge. 
2. Gain Relevant Skills: Develop the necessary skills you require as a technical writer, both hard and soft skills. This will help you be good at what you do. 
3. Build a Portfolio: Take time and create a portfolio of projects you have worked on. This is why it won’t be such a bad idea to take on volunteer projects as much as you can. It will prove what you can do as a technical writer. 
4. Build Your Network: Beyond your skill, connect with other technical writers and build your network. They could point you to relevant resources for your desired career path. 

Technical writing process 

1. Plan: At this stage, you decide what the project will be like. The scope, timing, your targeted audience, stakeholders or those who may have contributions to make, etc. This will help you know what to concentrate on and where to begin. 
2. Structure: Next is to determine the structure for the content. This structure will be better done after thorough research. With the structure, you decide the format for the writing as well as the headings. 
3. Write: Then it is time to write your article, following the structure you have laid down. You can put your thoughts down into writing and give flesh to the already existing structure. 
4. Review: When you’re done writing, you can review. It’s where your document gets the trial by fire, so to speak, of having others formally review it, as well as undergoing another essential task – editing and proofing.
5. Publish: Publishing is where writers manufacture and launch the final product. This might be as straightforward as emailing an approved document to your manager or uploading it to a content management system or intranet.