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Networking and Tech Support Jobs in Nigeria (Page 53)

View Networking and Tech Support jobs below.

  • Spectrum Books Limited logo

    Computer Operator

    Spectrum Books Limite..Oyo, Nigeria22 August

    Spectrum Books Limited has a long history in placing worthy books in the hands of readers in West Africa. Our mission is to change the publishing landscape in ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Experienced Senior IT Officer

    Bosak Microfinance Ba..Lagos, Nigeria22 August

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Zojatech Limited logo

    Team Lead - Engineering

    Zojatech LimitedLagos, Nigeria22 August

    We are a digital transformation consultancy and software development company that provides revolutionary and effective software solutions to businesses. Job ...

    Onsite
  • Rotawn Energy & Logistics Services Ltd logo

    I.T Officer

    Rotawn Energy & L..Lagos, Nigeria22 August

    Rotawn Energy & Logistics Services Ltd was established in 2007 as an indigenous Nigerian company offering tailor made solutions to the Oil and Gas, ...

    Onsite
  • MainOne logo

    IT Systems Engineer

    MainOneNigeria22 August

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Onafriq logo

    Solution Architect

    OnafriqLagos, Nigeria22 August

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Onsite
  • Canonical logo

    Linux Kernel Engineer

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Dwight Patterson Consultants logo

    Telecom Engineer

    Dwight Patterson Cons..Lagos, Nigeria22 August

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Remote
  • Canonical logo

    Ubuntu Engineering Delivery and Excellence Manager

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Junior Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • KNOSK Charity Secondary School logo

    Information Communication Technology Teacher

    KNOSK Charity Seconda..Abuja, Nigeria22 August

    KNOSK N100/25cents A-Day Charity Secondary School is designed to enable children from poorest households, underserved communities and out-of-school children, ...

    Onsite
  • Multigate Payments Limited logo

    Client Service and Support

    Multigate Payments Li..Lagos, Nigeria21 August

    Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing, and remittance as well as treasury ...

    Onsite
  • ThePush logo

    Communication Officer

    ThePushLagos, Nigeria21 August

    We are a Strategy and Communications company creating products and experiences to drive growth and impact.Job Description We are actively seeking a Community ...

    Onsite
  • Raedial Holdings Limited logo

    IT SUPPORT

    Raedial Holdings Limi..Edo, Nigeria21 August

    We are building a trusted network of services, connected across simple, reliable platforms with the power to catalyse change and development across Africa. ...

    Onsite
  • Netcom Africa logo

    IT Support Intern

    Netcom AfricaLagos, Nigeria21 August

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Dangote logo

    Network Engineer, DCT

    DangoteKogi, Nigeria21 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.