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Networking and Tech Support Entry-level Jobs Jobs in Nigeria (Page 13)

View networking and tech support Entry-level jobs below.

  • Aptech Computer Education logo

    Networking Instructor

    Aptech Computer Educa..Lagos, Nigeria03 March

    Aptech is a global learning solutions company that commenced its education and training business in 1986 and has trained over 7 million students worldwide. ...

    Onsite
  • Ardova Plc logo

    Officer, Systems Control

    Ardova PlcLagos, Nigeria03 March

    Ardova Plc is a Nigerian leading indigenous and integrated energy company involved in the distribution of petroleum products. With an extensive network of over ...

    Onsite
  • Dahua Technology logo

    Technical Support / Presale Engineer

    Dahua TechnologyLagos, Nigeria01 March

    Zhejiang Dahua Technology Co., Ltd. is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua ...

    Onsite
  • Bridgemead Consulting logo

    Chief Technology Manager

    Bridgemead ConsultingLagos, Nigeria28 February

    Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals.Responsibilities ...

    Onsite
  • Enov8 Solutions Limited logo

    Technical Writers

    Enov8 Solutions Limit..Lagos, Nigeria28 February

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • 3Line Card Management Limited logo

    Field Support Officer

    3Line Card Management..Lagos, Nigeria28 February

    3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe ...

    Onsite
  • Benmaris Limited logo

    Diversity Programs / Communications Officer

    Benmaris LimitedLagos, Nigeria28 February

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Azure Identity

    Tek ExpertsLagos, Nigeria27 February

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Stanbic IBTC Pension Managers Limited logo

    Officer, Wintel Support

    Stanbic IBTC Pension ..Lagos, Nigeria27 February

    Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund ...

    Onsite
  • Alfred & Victoria Associates logo

    NOC Engineer

    Alfred & Victoria..Lagos, Nigeria26 February

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Cobranet Limited logo

    Support Engineer

    Cobranet LimitedLagos, Nigeria26 February

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • Pulse NG logo

    Tech Associate

    Pulse NGLagos, Nigeria26 February

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.About the Role ...

    Onsite
  • One Acre Fund logo

    Network Administrator

    One Acre FundNigeria26 February

    One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to ...

    Onsite
  • Transsil logo

    IT Lead

    TranssilKaduna, Nigeria26 February

    Transsil is a one-stop-shop for research, evaluations and assessment services; organizational development services; project monitoring and management services; ...

    Onsite
  • Layer3 logo

    IT Support Engineer

    Layer3Lagos, Nigeria26 February

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Dunn & Braxton logo

    Odoo System Support (IT Infrastructure)

    Dunn & BraxtonLagos, Nigeria26 February

    We are a team of professionals with a combined experience of over 50 years, dedicated to helping our clients advance their cause.Job Summary: The company is ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.