datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Nigeria (Page 42)

View Networking and Tech Support jobs below.

  • InterSwitch logo

    Head, Data Engineering

    InterSwitchLagos, Nigeria10 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Telnyx logo

    Infrastructure Engineer (Data)

    TelnyxNigeria10 October

    Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a ...

    Remote
  • The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) logo

    Health Informatics Officer

    The Henry M. Jackson ..Abuja, Nigeria10 October

    The Henry M. Jackson Foundation for the Advancement of Military Medicine is a global nonprofit organization created by Congress in 1983 to assist in ...

    Onsite
  • John Snow Inc - JSI logo

    IT Officer

    John Snow Inc - JSIAbuja, Nigeria10 October

    John Snow, Inc., and our nonprofit JSI Research & Training Institute, Inc., are public health management consulting and research organizations dedicated to ...

    Onsite
  • I-Sense Ville Consult logo

    Resident IT Engineer

    I-Sense Ville ConsultOyo, Nigeria10 October

    We at I-Senseville Consult understand this, and since our establishment in 2019, we have been relentlessly focused on delivering exceptional talent, as well as ...

    Onsite
  • IT Horizons Limited logo

    Enterprise Network & Collaborations Engineer

    IT Horizons LimitedLagos, Nigeria10 October

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Aspom Travel Agency logo

    IT Officer

    Aspom Travel AgencyLagos, Nigeria10 October

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria09 October

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Buckler Ordnance Systems Limited logo

    IT Support & E-commerce Operations Officer

    Buckler Ordnance Syst..Lagos, Nigeria09 October

    Buckler Ordnance Systems Limited is a Nigerian defense solutions provider with strong expertise in manufacturing civilian armored vehicles, design, and ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    Communication Officer

    IITA - International ..Oyo, Nigeria09 October

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Fibrehub Internetworking Limited logo

    Fibre Field Engineer

    Fibrehub Internetwork..Lagos, Nigeria09 October

    Fibre Hub is a telecommunication and Information Technology service company. We offer a combination of business solutions designed to enhance the efficiency ...

    Onsite
  • Visa Incorporated logo

    Fintech Accelerator Architect

    Visa IncorporatedLagos, Nigeria09 October

    Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling ...

    Hybrid
  • VDT Communications Ltd logo

    Service Quality Improvement Officer

    VDT Communications Lt..Lagos, Nigeria09 October

    VDT Communications Limited provides a complete, turnkey solution to all of your data communication needs. As an offshoot of BITCOM systems Ltd with several ...

    Onsite
  • Veegil Media logo

    Economic Analyst and Presenter

    Veegil MediaLagos, Nigeria09 October

    We are Veegil Media, a non-partisan technology and media organization that seeks to transform societies with technology. We promote civic engagement and good ...

    Onsite
  • Halogen Group logo

    Control Room Operator

    Halogen GroupLagos, Nigeria09 October

    Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering ...

    Onsite
  • Canonical logo

    Engineering Manager - Ubuntu Security

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.