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Networking and Tech Support Jobs in Nigeria (Page 97)

View Networking and Tech Support jobs below.

  • Canonical logo

    Ubuntu Quality Engineering Manager

    CanonicalLagos, Nigeria10 June

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Senior Linux Systems Engineer - Partner Engineering

    CanonicalLagos, Nigeria10 June

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Stanbic IBTC logo

    Enterprise Architect (Experienced)

    Stanbic IBTCLagos, Nigeria10 June

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Kuda Bank logo

    Service Monitoring Officer

    Kuda BankLagos, Nigeria10 June

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • IHS Towers logo

    Manager, Regional Technical Operations

    IHS TowersEnugu, Nigeria08 June

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • IT Horizons Limited logo

    Presales Engineer

    IT Horizons LimitedLagos, Nigeria08 June

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • The Nigerian Institute of Quantity Surveyors (NIQS) logo

    Head - IT Unit

    The Nigerian Institut..Abuja, Nigeria07 June

    NIQS (The Nigerian Institute of Quantity Surveyors) is an independent professional body responsible for total cost and procurement management, for the ...

    Onsite
  • Talent Lab Limited logo

    IT System Administrator

    Talent Lab LimitedLagos, Nigeria07 June

    Talent Lab is an indigenous talent capacity development and talent management organization  that facilitates capacity-building interventions to upskill people ...

    Onsite
  • SPIE Oil & Gas Services logo

    IT Technician M/F

    SPIE Oil & Gas Se..Rivers, Nigeria07 June

    Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is ...

    Onsite
  • GEN128 Limited logo

    IT Support Officer (Intern)

    GEN128 LimitedLagos, Nigeria07 June

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential.Job ...

    Onsite
  • NewGlobe logo

    Associate, IT Operations

    NewGlobeOyo, Nigeria07 June

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Amazon Energy Limited logo

    ICT Support Officer

    Amazon Energy LimitedLagos, Nigeria07 June

    We are a leader in the provision of innovative Integrated Energy Services, primarily to the Power and Oil & Gas sectors. We also have strategic interests ...

    Onsite
  • ARM Hold Co. logo

    Core Banking Application & Database Manager

    ARM Hold Co.Lagos, Nigeria07 June

    ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of ...

    Onsite
  • Infytel Communications logo

    MSSQL Database Administrator

    Infytel Communication..Lagos, Nigeria07 June

    Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ...

    Onsite
  • Field Intelligence logo

    Infastructure Lead

    Field IntelligenceAbuja, Nigeria07 June

    Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on ...

    Onsite
  • Sifax Group logo

    Corporate Communications Officer

    Sifax GroupLagos, Nigeria07 June

    Sifax group is a multinational conglomerate with multidimensional operations. The group’s head office is at Apapa, Lagos nigeria. It has branches in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.