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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 20)

View networking and tech support Mid-level jobs below.

  • Alfred & Victoria Associates logo

    Enterprise Architect

    Alfred & Victoria..Lagos, Abuja, Nigeria15 August, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • United Nations Office for the Coordination of Humanitarian Affairs - UNOCHA logo

    ICT Associate

    United Nations Office..Borno, Nigeria14 August, 2024

    OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA ...

    Onsite
  • Apearl Premier Private School logo

    Computer Studies Teacher

    Apearl Premier Privat..Abuja, Nigeria14 August, 2024

    APEARL Premier Private School provides care and support that ensure the rights of the child and brings up children to become distinguished leaders.Here we have ...

    Onsite
  • PalmPay logo

    Senior IT Operations Engineer

    PalmPayLagos, Nigeria14 August, 2024

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Finchglow Holdings logo

    Head Corporate Communications

    Finchglow HoldingsLagos, Nigeria14 August, 2024

    Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Chief Technology Officer

    LEAD Enterprise Suppo..Lagos, Nigeria14 August, 2024

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • Halifield Schools logo

    Robotics and ICT Instructor

    Halifield SchoolsLagos, Nigeria14 August, 2024

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Information Systems and Technology

    IpNX Nigeria LimitedLagos, Nigeria13 August, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • AppMart logo

    IT Governance Specialist

    AppMartAbuja, Nigeria13 August, 2024

    AppMart is a software development company. We've been partnering with organizations from start-ups to large enterprises, Government institutions to help them ...

    Onsite
  • Wigwe University logo

    Computer Technicians

    Wigwe UniversityRivers, Nigeria12 August, 2024

    Wigwe University is a university built on the vision of a shared future. We have a Vision to ignite Africa’s potential for prosperity, nurture thoughtful ...

    Onsite
  • Wigwe University logo

    IT System Support

    Wigwe UniversityRivers, Nigeria12 August, 2024

    Wigwe University is a university built on the vision of a shared future. We have a Vision to ignite Africa’s potential for prosperity, nurture thoughtful ...

    Onsite
  • Wigwe University logo

    Application Support Analyst

    Wigwe UniversityRivers, Nigeria12 August, 2024

    Wigwe University is a university built on the vision of a shared future. We have a Vision to ignite Africa’s potential for prosperity, nurture thoughtful ...

    Onsite
  • Masters Energy Oil and Gas Limited logo

    ICT Specialist / ICT Support Engineer

    Masters Energy Oil an..Lagos, Nigeria12 August, 2024

    Masters Energy Oil and Gas Limited was incorporated in Nigeria in 2005 to operate fully in the oil and gas sector. The company has since then expanded and ...

    Onsite
  • Layer3 logo

    IT Support Systems Engineer

    Layer3Abuja, Nigeria12 August, 2024

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect

    Moniepoint Inc. (Form..Nigeria12 August, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Hobark International Limited (HIL) logo

    IT Security Lead

    Hobark International ..Lagos, Nigeria12 August, 2024

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.