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Networking and Tech Support Jobs in Nigeria (Page 19)

  • Alexander George Business Support Solutions (AGBSS) logo

    Platform Engineer

    Alexander George Busi..Lagos, Abuja, Nigeria21 October

    Alexander George Business Support Solutions (AGBSS) is a Human Resources and Business Consulting Firm that is focused on Start-ups and Small-Medium Sized ...

    Remote
  • Norwegian Refugee Council (NRC) logo

    ICT Officer

    Norwegian Refugee Cou..Borno, Nigeria21 October

    The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable ...

    Onsite
  • Megawatts Nigeria Limited logo

    Brands and Communications Officer

    Megawatts Nigeria Lim..Lagos, Nigeria21 October

    Megawatts Nigeria Limited is an infrastructure solutions provider. We offer Mechanical, Electrical and Piping solutions for construction, oil & gas sectors, ...

    Onsite
  • Bible Society of Nigeria logo

    IT Support Assistant

    Bible Society of Nige..Lagos, Nigeria21 October

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • Plan International logo

    Communication and Advocacy Officer (Consultant)

    Plan InternationalBorno, Nigeria19 October

    Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British ...

    Onsite
  • Achieving Health Nigeria Initiative (AHNi) logo

    IT Officer

    Achieving Health Nige..Lagos, Nigeria18 October

    Achieving Health Nigeria Initiative (AHNi) is an indigenous non-­â€Âprofit affiliate organization of Family Health International (FHI ...

    Onsite
  • Reddington Hospital logo

    Senior IT Officer

    Reddington HospitalLagos, Nigeria18 October

    Our journey as a healthcare provider began on the 23rd of January 2001 with the establishment of the Cardiac Centre, in Victoria Island, in association with ...

    Onsite
  • Swift Networks logo

    Network Engineer (Enterprise Solution)

    Swift NetworksLagos, Nigeria18 October

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • eHealth Systems Africa logo

    EOC Admin / IT Coordinator {Niger state}

    eHealth Systems Afric..Niger, Nigeria18 October

    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed ...

    Onsite
  • HR-EX Consulting logo

    Software Solution Technical Lead

    HR-EX ConsultingLagos, Nigeria18 October

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • Canonical logo

    Engineering Manager - Data Platform

    CanonicalLagos, Nigeria18 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • LinkOrg Networks logo

    Network Operations Centre Engineer

    LinkOrg NetworksLagos, Nigeria18 October

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • LinkOrg Networks logo

    Network Engineer

    LinkOrg NetworksLagos, Nigeria18 October

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Institute of Human Virology, Nigeria logo

    Impact Interviewer

    Institute of Human Vi..Abuja, Nigeria18 October

    The Institute of Human Virology, Nigeria (IHVN) was established in 2004 as an affiliate of the Institute of Human Virology, University of Maryland School of ...

    Onsite
  • Institute of Human Virology, Nigeria logo

    Program Officer, GBV

    Institute of Human Vi..Rivers, Nigeria18 October

    The Institute of Human Virology, Nigeria (IHVN) was established in 2004 as an affiliate of the Institute of Human Virology, University of Maryland School of ...

    Onsite
  • Pan African Towers Limited logo

    Corporate Communication Officer

    Pan African Towers Li..Lagos, Nigeria17 October

    Pan African Towers Limited is a telecommunications infrastructure and wireless service facilitator. We made our debut on the African continent, starting with ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.