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Networking and Tech Support Jobs in Nigeria

  • iMMAP France/3iSolution logo

    Design and Visualization Officer

    iMMAP France/3iSoluti..Abuja, Nigeria22 August

    iMMAP France/3iSolution is a non for profit organization that provides information management services to humanitarian and development organizations. Through ...

    Onsite
  • iMMAP France/3iSolution logo

    Design and Visualization Officer

    iMMAP France/3iSoluti..Abuja, Nigeria22 August

    iMMAP France/3iSolution is a non for profit organization that provides information management services to humanitarian and development organizations. Through ...

    Onsite
  • iMMAP France/3iSolution logo

    Design and Visualization Officer

    iMMAP France/3iSoluti..Abuja, Nigeria22 August

    iMMAP France/3iSolution is a non for profit organization that provides information management services to humanitarian and development organizations. Through ...

    Onsite
  • iMMAP France/3iSolution logo

    Design and Visualization Officer

    iMMAP France/3iSoluti..Abuja, Nigeria22 August

    iMMAP France/3iSolution is a non for profit organization that provides information management services to humanitarian and development organizations. Through ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Linux Engineer

    Procept Associates Pr..Lagos, Nigeria22 August

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • MTN Nigeria logo

    Senior Specialist - ICT Segment Managemen

    MTN NigeriaLagos, Nigeria22 August

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Psyntech Limited logo

    Application/Product Support Specialist (TFP)

    Psyntech LimitedLagos, Nigeria22 August

    We are a management consulting firm resting on three oars - People, Systems & Technology. At psyntech, we understand current trends as they occur across ...

    Onsite
  • Psyntech Limited logo

    IT Support Officer

    Psyntech LimitedLagos, Nigeria22 August

    We are a management consulting firm resting on three oars - People, Systems & Technology. At psyntech, we understand current trends as they occur across ...

    Onsite
  • Psyntech Limited logo

    Database Administrator (DBA)

    Psyntech LimitedLagos, Nigeria22 August

    We are a management consulting firm resting on three oars - People, Systems & Technology. At psyntech, we understand current trends as they occur across ...

    Onsite
  • Daily Need Distribution Company logo

    IT Assistant

    Daily Need Distributi..Abuja, Nigeria21 August

    The company was registered as a limited liability company on June 22nd 1999, our philosophy is to build a long term profitable business relationship with ...

    Onsite
  • Source Microfinance Bank logo

    Core Banking Application Engineer

    Source Microfinance B..Lagos, Nigeria21 August

    At Source Credit, we have our plans to serve you better right at the center of all we do, and our service offerings. We also ensure we give the best customer ...

    Onsite
  • Matrix Energy Group logo

    IT Business Analyst

    Matrix Energy GroupLagos, Nigeria21 August

    Matrix Energy Group is a rapidly growing indigenous and integrated Oil Marketing and Trading Company in Nigeria, with business interest that covers shipping, ...

    Onsite
  • LOPTERRA logo

    I.T Support Service Officer

    LOPTERRALagos, Nigeria21 August

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • Interrand Homes & Properties Limited logo

    IT Officer

    Interrand Homes & Pro..Lagos, Nigeria21 August

    Interrand Homes & Properties Limited (subsidiary of Interrand Group) is a reputable Construction and Real Estate Development company with offices in Abuja, ...

    Onsite
  • Equinix Nigeria logo

    Transmission Implementation Engineer (Core)

    Equinix NigeriaLagos, Nigeria21 August

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • Cobranet Limited logo

    Support Engineer

    Cobranet LimitedLagos, Nigeria21 August

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.