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Networking and Tech Support Jobs in Nigeria

  • Fadac Resources logo

    Senior IT Administrator

    Fadac ResourcesOgun, Nigeria21 April

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Anettcom Technologies logo

    ICT Instructor

    Anettcom TechnologiesOsun, Nigeria21 April

    We have been providing information technology services for the past 7 years both locally and internationally. We have worked with private companies and ...

    Onsite
  • KPMG logo

    IT Network Officer

    KPMGEnugu, Nigeria21 April

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • ITEX Integrated Services Limited logo

    Server and Network Administrator

    ITEX Integrated Servi..Lagos, Nigeria21 April

    ITEX Integrated Services Limited welcomes you to a world of secure and convenient Online and Mobile payment solutions. We are an innovative FinTech company ...

    Onsite
  • Ikra Multimedia Limited logo

    Head of Station

    Ikra Multimedia Limit..Kano, Nigeria21 April

    IKRA MULTIMEDIA LIMITED is an emerging media company with radio station dedicated to farming and agri-business in general. The company is seeking a young and ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfillment & Support Engineer

    IpNX Nigeria LimitedRivers, Nigeria19 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • ActiveEdge Technologies logo

    Technical Support Manager

    ActiveEdge Technologi..Lagos, Nigeria19 April

    At ActivEdge we are in full grasp of value creation. We strive to not just improve upon your prodcutivity, but ensure the impact of our solutions and services ...

    Onsite
  • eRecruiter Nigeria logo

    Head, Information Technology

    eRecruiter NigeriaLagos, Nigeria19 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Livebridge Properties and Investment Limited logo

    Public Relation Officer

    Livebridge Properties..Abuja, Nigeria19 April

    Welcome to Livebridge Properties and Investment LTD. We are a team of experienced and dedicated professionals, committed to providing our clients with ...

    Onsite
  • Esporta Suites Hotel and Resorts Ltd logo

    IT Support Analyst

    Esporta Suites Hotel ..Lagos, Nigeria18 April

    Welcome to Esporta Suites Hotel and Resorts. Our hotel is a nice and modern, beautiful hotel, located in a very peaceful and quiet environment. Our hotel is ...

    Onsite
  • Cellulant logo

    Engineer: Technical Support

    CellulantLagos, Nigeria18 April

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria18 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Techdroid Integrated Services logo

    Technical Support Officer

    Techdroid Integrated ..Lagos, Nigeria18 April

    As a trusted IT service provider, we help organizations build, scale, and secure their digital infrastructure to meet their business goals.Key ...

    Onsite
  • Norwegian Church Aid ('NCA') logo

    Communications Officer

    Norwegian Church Aid ..Borno, Nigeria18 April

    We provide emergency assistance in disasters, work for long-term development in local communities and address the root causes of poverty, we advocate for just ...

    Onsite
  • TravelTank logo

    IT Support Officer

    TravelTankLagos, Nigeria17 April

    Welcome to Nigeria’s most innovative online travel company. At TravelTank, our mission is to make travel planning and booking quick, easy and affordable for ...

    Onsite
  • FiberOne Broadband logo

    Database Administrator

    FiberOne BroadbandLagos, Nigeria17 April

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.