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Networking and Tech Support Jobs in Nigeria (Page 4)

  • Netcom Africa logo

    Graduate Trainee - Microsoft 365 Systems Support

    Netcom AfricaLagos, Nigeria14 April

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Cavista logo

    AI Engineer (Python) Level I-II

    CavistaLagos, Nigeria14 April

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • Elizabeth Maddeux logo

    System Maintenance Engineer

    Elizabeth MaddeuxLagos, Nigeria14 April

    Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate ...

    Onsite
  • Elizabeth Maddeux logo

    Technical Support / Customer Success Specialist

    Elizabeth MaddeuxLagos, Nigeria14 April

    Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate ...

    Remote
  • HR-on-Wheels logo

    Technical Adviser

    HR-on-WheelsLagos, Nigeria14 April

    HR-on-Wheels is the premier one-stop shop for all HR needs of your startup and SMEs. We understand the importance of laying the right foundation for your ...

    Onsite
  • HR-on-Wheels logo

    Corporate Communication Officer

    HR-on-WheelsLagos, Nigeria14 April

    HR-on-Wheels is the premier one-stop shop for all HR needs of your startup and SMEs. We understand the importance of laying the right foundation for your ...

    Onsite
  • Pulse NG logo

    Tech Associate

    Pulse NGLagos, Nigeria14 April

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.Job Summary The ...

    Onsite
  • Fort Knox Group logo

    Network Installer Supervisor

    Fort Knox GroupAbuja, Nigeria14 April

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • Sahel Consulting Agriculture and Nutrition Limited logo

    Information Technology Intern

    Sahel Consulting Agri..Abuja, Nigeria14 April

    Sahel Consulting Agriculture and Nutrition LimitedPosition Overview The IT Intern will assist in various digital transformation initiatives. This role ...

    Onsite
  • Arravo Global Services logo

    Datacenter Design Engineer

    Arravo Global Service..Lagos, Nigeria14 April

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • IHS Towers logo

    Specialist, Systems Security and Cloud Infrastructure

    IHS TowersLagos, Nigeria14 April

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Alowiz Publishers Limited logo

    Computer Operator

    Alowiz Publishers Lim..Edo, Nigeria14 April

    Alowiz Publishers Limited - We are registered under Company and Allied Matters Act. We are into publishing and our books are recognised by UBE. Our vision is ...

    Onsite
  • Airtel logo

    Lead, PS Core & MPBN Planning

    AirtelLagos, Nigeria14 April

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Abbey Mortgage Bank Plc logo

    IT Risk Management Analyst

    Abbey Mortgage Bank P..Lagos, Nigeria12 April

    Home ownership is a priority for most Nigerians. However, the accessibility has remained a dream for a significant proportion of the population due to limited ...

    Onsite
  • FITC logo

    IT Manager

    FITCPlateau, Nigeria12 April

    FITC was established in 1981 as a non profit organisation that is limited by guarantee, based on the Company’s Act of 1968 and in response to the ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Product Design Lead

    Moniepoint Inc. (Form..Lagos, Nigeria12 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.