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Networking and Tech Support Jobs in Nigeria (Page 4)

  • WTS Energy logo

    Diversity Programs/Communications Officer

    WTS EnergyLagos, Rivers, Nigeria20 February

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • WTS Energy logo

    Diversity Programs/Communications Officer

    WTS EnergyLagos, Rivers, Nigeria20 February

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Lovebeams Educational Centre logo

    ICT Teacher

    Lovebeams Educational..Lagos, Nigeria19 February

    Responsibilities Classroom Control and Management Student Assessment and Evaluation Lesson Planning and Delivery Technical Expertise in ICT Communication and ...

    Onsite
  • Equinix Nigeria logo

    NOC Support Engineer

    Equinix NigeriaLagos, Nigeria19 February

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • MindAfrica Leadership Initiative logo

    IT Support & Training Associate

    MindAfrica Leadership..Lagos, Nigeria19 February

    MindAfrica is a not-for-profit, non-governmental organization founded in 2006. Our mission is to bridge the Literacy and Digital divide by using ICT to foster ...

    Onsite
  • Alfred & Victoria Associates logo

    Network and Systems Engineer

    Alfred & Victoria..Lagos, Nigeria19 February

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • National Institute of Credit Administration logo

    IT Specialist

    National Institute of..Lagos, Nigeria19 February

    As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession ...

    Onsite
  • Vennote Technologies Limited logo

    IT Command Center Manager

    Vennote Technologies ..Lagos, Nigeria19 February

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Casava Microinsurance Limited logo

    Head, Engineering

    Casava Microinsurance..Lagos, Nigeria19 February

    Casava, an Insurtech in the Nigerian space is reimagining how insurance should impact lives. Our vision is to make insurance commonplace for individuals and ...

    Onsite
  • Lotus Beta Analytics Limited logo

    IT Infrastructure and Support Intern

    Lotus Beta Analytics ..Lagos, Nigeria19 February

    Lotus Beta Analytics Nigeria Ltd. (LBAN) is well focused on the provision of Information Technology Solutions and Services. These Solutions are built on a ...

    Onsite
  • Solina Centre for International Development and Research (SCIDaR) logo

    Information Technology (IT) Audit & Compliance officer

    Solina Centre for Int..Abuja, Nigeria19 February

    The Solina Group comprises four subsidiaries that provide a diverse range of services aimed at improving the effectiveness of our clients including ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria19 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    IT Quality Assurance Officer

    LAPO Microfinance Ban..Lagos, Edo, Nigeria19 February

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    IT Quality Assurance Officer

    LAPO Microfinance Ban..Lagos, Edo, Nigeria19 February

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    IT Infrastructure Management Officer

    LAPO Microfinance Ban..Lagos, Nigeria19 February

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • Benmaris Limited logo

    Diversity Programs / Communications Officer

    Benmaris LimitedLagos, Nigeria19 February

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.