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Networking and Tech Support Jobs in Nigeria (Page 4)

  • University of Port Harcourt logo

    Chief Computer Programmer

    University of Port Ha..Rivers, Nigeria04 September

    Requirements Candidates must be Assistant Chief Systems Analyst/Assistant Chief Programmer with at least 18 years cognate experience from a public/well ...

    Onsite
  • MTN Nigeria logo

    Engineer - Data Centre Support

    MTN NigeriaLagos, Nigeria04 September

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - Broadband System Planning

    MTN NigeriaLagos, Nigeria04 September

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Mecer Consulting Limited logo

    IT Auditor (Mortgage Bank)

    Mecer Consulting Limi..Abuja, Nigeria04 September

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Biz Afric Solutions logo

    Computing, Networking, and IT Support (Instructor)

    Biz Afric SolutionsLagos, Nigeria04 September

    Work Time: 4 days/ week | 9am-5pm. Additional Benefits Opportunity to shape the next generation of IT professionals. Free Lunch Accommodation is provided ...

    Onsite
  • Olakleen Holdings Limited logo

    IT Manager

    Olakleen Holdings Lim..Abuja, Nigeria04 September

    O’la-kleen Holdings Limited which started out with O’la-kleen Nig. Ltd a cleaning service company for several multi-national companies, corporate bodies, ...

    Onsite
  • Tek Experts logo

    Senior Modern Workspace Provisioning Administrator

    Tek ExpertsLagos, Nigeria03 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • St. Mary Dedication British International High Schools logo

    Public Relation Officer

    St. Mary Dedication B..Edo, Nigeria03 September

    St. Mary Dedication British International High Schools is a renowned educational institution known for its academic excellence and morally upright students. St ...

    Onsite
  • The Place logo

    IT Support Officer - Lekki

    The PlaceLagos, Nigeria03 September

    The Smackers Limited started operations in 2006 with her flagship trademark The Place Restaurant on Isaac John GRA, Ikeja Lagos. Over the last decade we have ...

    Onsite
  • Ringo Telecoms Limited logo

    Chief Technology Officer (CTO)

    Ringo Telecoms Limite..Lagos, Nigeria03 September

    We are an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile ...

    Onsite
  • White Soul Group logo

    MIS Officer

    White Soul GroupLagos, Nigeria03 September

    White Soul Motors Ltd is a subsidiary of White Soul Investment Ltd, a company incorporated under the Company and Allied Matters Act, 1997. We are a leading ...

    Onsite
  • IpNX Nigeria Limited logo

    Team Lead - Network Monitoring Centre

    IpNX Nigeria LimitedLagos, Nigeria03 September

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    IT Operations Assistant

    IITA - International ..Oyo, Nigeria03 September

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Prudential Zenith Life Insurance logo

    Business Information Security Officer

    Prudential Zenith Lif..Lagos, Nigeria03 September

    Prudential plc, one of the oldest and most strongly capitalized life insurance companies in the world, has acquired a majority stake in Zenith Life Assurance, ...

    Onsite
  • Ascentech Services Limited logo

    FTTH Head (National Fixed Wireline Technical Head)

    Ascentech Services Li..Lagos, Nigeria03 September

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Olakunle Soriyan Company logo

    IT Manager

    Olakunle Soriyan Comp..Abuja, Nigeria03 September

    Resigned as CEO to pick up new responsibility as Principal Transformation Strategist with strong bias for Research and Development, Product Development and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.