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Networking and Tech Support Jobs in Nigeria (Page 2)

  • Bible Society of Nigeria logo

    Church & Public Relations Officer

    Bible Society of Nige..Lagos, Nigeria26 March

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • GIZ Nigeria logo

    IT Assistant

    GIZ NigeriaAbuja, Nigeria26 March

    International cooperation between Germany and Nigeria commenced in 1974. GIZ was initially represented by an office in Lagos until 2003, but since 2004 it has ...

    Onsite
  • eRecruiter Nigeria logo

    Technical Support Consultant

    eRecruiter NigeriaLagos, Nigeria26 March

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • 1840 & Company logo

    L1 Technician

    1840 & CompanyLagos, Nigeria26 March

    1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...

    Remote
  • NEM Insurance PLC logo

    ICT Specialist

    NEM Insurance PLCLagos, Nigeria26 March

    NEM INSURANCE PLC started insurances business in Nigeria in 1948 through the agency of Edward Turner & Co. It became a Nigerian branch of NEM General ...

    Onsite
  • Global Profilers logo

    NOC Engineer

    Global ProfilersLagos, Nigeria26 March

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • WTS Energy logo

    Field Installation Support Engineer

    WTS EnergyRivers, Nigeria26 March

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Sterling Bank logo

    IT Support Officer

    Sterling BankLagos, Nigeria26 March

    Sterling Bank Limited is a full-service national commercial bank licensed by the Central Bank of Nigeria. The bank provides financial services to individuals, ...

    Onsite
  • Baobabplus logo

    IT Operations & Infrastructure Manager

    BaobabplusLagos, Nigeria25 March

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Clickatell logo

    Cloud Network Engineer

    ClickatellLagos, Nigeria25 March

    Clickatell is a global leader in mobile messaging and transaction services, which enable its customers to connect, interact and transact with their business ...

    Onsite
  • Pally Agro Products Limited logo

    IT Support Officer

    Pally Agro Products L..Lagos, Nigeria25 March

    Pally Agro Products Limited is a modern farm with impeccable food standards and nature and the right philosophy. Our products are Eggs, Chickens, Banga, and ...

    Onsite
  • Estrada International Staffing Solutions logo

    IT Manager

    Estrada International..Lagos, Nigeria25 March

    We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get ...

    Onsite
  • Eleganza Industries Ltd logo

    IT Specialist

    Eleganza Industries L..Lagos, Nigeria25 March

    Eleganza is your household name for quality products and services manufactured, distributed and retailed locally and internationally. With the recent revamp of ...

    Onsite
  • Deloitte logo

    System Administrator

    DeloitteAbuja, Nigeria25 March

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Lagos, Abuja, Nigeria25 March

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Lagos, Abuja, Nigeria25 March

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.