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Networking and Tech Support Jobs in Nigeria (Page 2)

  • Guaranty Trust Holding Company Plc(GTCO) logo

    Tech Professionals

    Guaranty Trust Holdin..Lagos, Nigeria24 February

    Guaranty Trust Bank plc is a foremost Nigerian financial institution with vast business outlays spanning Anglophone/Francophone, West Africa, East Africa and ...

    Onsite
  • Ocean Marine Solutions Limited logo

    Information Communication Technology Administrator

    Ocean Marine Solution..Rivers, Nigeria24 February

    Ocean Marine Solutions Limited is a strategically positioned organization operating the marine industry to provide solutions to high-risks security concerns in ...

    Onsite
  • Affordable Cars Limited logo

    Information Technology Graduate Trainee

    Affordable Cars Limit..Lagos, Nigeria24 February

    Affordable cars Limited is a leading Automobile dealer in Lagos Nigeria, The company has been providing unique sales and after sales services to its numerous ...

    Onsite
  • Daudeen Freight Limited logo

    IT Personnel

    Daudeen Freight Limit..Lagos, Nigeria24 February

    We are a full licensed handling agencies / freight Forwarder, customs clearing and delivering radioactive materials nation wide / outside Nigeria. View our ...

    Onsite
  • Seamfix logo

    Head of Technology

    SeamfixLagos, Nigeria24 February

    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, ...

    Onsite
  • Seamfix logo

    Head of Infrastructure

    SeamfixLagos, Nigeria24 February

    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, ...

    Onsite
  • GVA Partners logo

    IT Security Analyst

    GVA PartnersLagos, Nigeria22 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • IT Horizons Limited logo

    Solution Architect

    IT Horizons LimitedLagos, Abuja, Nigeria21 February

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • IT Horizons Limited logo

    Solution Architect

    IT Horizons LimitedLagos, Abuja, Nigeria21 February

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Prestigious Consulting Group logo

    Public Relations Officer

    Prestigious Consultin..Lagos, Nigeria21 February

    A Global staffing agency located in LagosJob Summary We are seeking a dynamic and results-driven Public Relations Officer (PRO) to enhance our ...

    Onsite
  • OJ Wale Pillars Metal and Tech Limited logo

    IT Support Officer

    OJ Wale Pillars Metal..Lagos, Nigeria21 February

    O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of ...

    Onsite
  • NIIT logo

    Networking Faculty Instructor

    NIITLagos, Nigeria21 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • NIIT logo

    ICT Career Counsellor

    NIITLagos, Nigeria21 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • NIIT logo

    Networking Faculty Instructor

    NIITLagos, Nigeria21 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria21 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Wigwe University logo

    Chief Technology Officer

    Wigwe UniversityRivers, Nigeria21 February

    Wigwe University is a university built on the vision of a shared future. We have a Vision to ignite Africa’s potential for prosperity, nurture thoughtful ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.