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Networking and Tech Support Jobs in Nigeria (Page 2)

  • Thema Nigeria (Rok Studios) logo

    Quality Control Personnel

    Thema Nigeria (Rok St..Lagos, Nigeria17 April

    ROK STUDIOS is a Nigerian film production company founded by Mary Remmy Njoku in August 2013. Acquired by the CANAL+ Group in July 2019, ROK STUDIOS is among ...

    Onsite
  • MacTay Consulting logo

    Head of Information Technology

    MacTay ConsultingLagos, Nigeria17 April

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • KingMakers logo

    IT Support L1

    KingMakersLagos, Nigeria17 April

    KingMakers is the leading sports and digital entertainment platform company across the African continent. We are focused on creating opportunity. Opportunity ...

    Onsite
  • OJ Wale Pillars Metal and Tech Limited logo

    I.T Personnel

    OJ Wale Pillars Metal..Lagos, Nigeria17 April

    O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Head, Information Technology

    Prosperis Holdings Co..Lagos, Nigeria17 April

    Prosperis Holdings Company Limited is a principal investment firm that invests in Green Field and Brown Field opportunities with significant growth potentials ...

    Onsite
  • Equinix Nigeria logo

    Network Service Delivery Engineer

    Equinix NigeriaLagos, Nigeria17 April

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Dangote logo

    SAP MDM Analyst (EAM)

    DangoteLagos, Nigeria16 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP Quality Review Lead

    DangoteLagos, Nigeria16 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • IT Horizons Limited logo

    IT Application & Automation Specialist

    IT Horizons LimitedLagos, Nigeria16 April

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • The Pearl Jabi Lake Hotel logo

    IT Officer

    The Pearl Jabi Lake H..Abuja, Nigeria16 April

    Enjoy Luxury at our beatiful spaces when you stay in any of our Suites. Equipied witht he best amenities discover the right room for you stay.Job Summary The ...

    Onsite
  • ECLAT HR Consulting logo

    Chief Operating Officer (COO)

    ECLAT HR ConsultingAbuja, Nigeria16 April

    Éclat HR is a progressive Human Resource Management Firm with its Headquarters in Abuja, Nigeria. We are a team of professionals from various ...

    Onsite
  • HRLeverage Africa logo

    Chief Technical Officer (Telecoms Industry)

    HRLeverage AfricaLagos, Nigeria16 April

    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a ...

    Onsite
  • Supersoft Technology Limited logo

    Product/Operations Officer

    Supersoft Technology ..Lagos, Nigeria16 April

    Supersoft Technology Limited started as a yearning to assist upcoming Financial Technology Companies and well established Financial Institutions to quickly ...

    Onsite
  • Arnergy Solar Limited logo

    Lead, Solution Architect

    Arnergy Solar LimitedLagos, Nigeria16 April

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • Ultimum Limited logo

    IT Manager

    Ultimum LimitedAbia, Nigeria16 April

    Ultimum Limited is a fast-growing alcoholic & non-alcoholic Beverage’s manufacturing company and Nigerian-based subsidiary of Union Camerounaise de ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Director, IT Audit

    Moniepoint Inc. (Form..Lagos, Nigeria16 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.