datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Nigeria (Page 59)

  • Eat'N'Go Limited logo

    IT Support - Port Harcourt

    Eat'N'Go LimitedRivers, Nigeria14 August

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Invent Alliance Limited logo

    IT Engineer

    Invent Alliance Limit..Lagos, Nigeria14 August

    Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value ...

    Onsite
  • Finchglow Holdings logo

    Head Corporate Communications

    Finchglow HoldingsLagos, Nigeria14 August

    Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Chief Technology Officer

    LEAD Enterprise Suppo..Lagos, Nigeria14 August

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support - Benin

    Eat'N'Go LimitedEdo, Nigeria14 August

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Aspom Travel Agency logo

    IT Manager

    Aspom Travel AgencyLagos, Nigeria14 August

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • Halifield Schools logo

    Robotics and ICT Instructor

    Halifield SchoolsLagos, Nigeria14 August

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • OrgLearning Consult logo

    ICT Teacher

    OrgLearning ConsultLagos, Nigeria14 August

    OrgLearning Consult is a company that has been providing total educational solutions. OrgLearning consult has three pilot schools - Berkley Academy, Juilliard ...

    Onsite
  • Willers Solutions logo

    RF Planning Engineer

    Willers SolutionsLagos, Nigeria13 August

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Mshel Homes Ltd logo

    Printer Operator

    Mshel Homes LtdAbuja, Nigeria13 August

    Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right ...

    Onsite
  • Enov8 Solutions Limited logo

    Head of Technology

    Enov8 Solutions Limit..Lagos, Nigeria13 August

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • AXA Mansard logo

    Lead, Information Security Engineering

    AXA MansardLagos, Nigeria13 August

    AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 ...

    Onsite
  • AfyA Care logo

    Head of IT

    AfyA CareLagos, Nigeria13 August

    Afya Care Nigeria (AfyA Care) invests in healthcare assets with a vision to make healthcare accessible and affordable. We are building vertically integrated ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Information Systems and Technology

    IpNX Nigeria LimitedLagos, Nigeria13 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Canonical logo

    Site Reliability / Gitops Engineer

    CanonicalLagos, Nigeria13 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Sydani Group logo

    Communications Lead

    Sydani GroupAbuja, Nigeria13 August

    Sydani Initiative for International Development is a management consulting firm based in Abuja, Nigeria. With our team of experienced management consultants, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.