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Remote Networking and Tech Support Jobs in Nigeria (Page 14)

View Remote networking and tech support jobs below.

  • Klasha logo

    Head of Engineering & Product

    KlashaNigeria11 March, 2024

    Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Backend Engineer (Women In Tech Internship)

    Moniepoint Inc. (Form..Lagos, Nigeria08 March, 2024

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Frontend Engineer(Women In Tech Internship)

    Moniepoint Inc. (Form..Lagos, Nigeria08 March, 2024

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    System Administrator (Women In Tech Internship)

    Moniepoint Inc. (Form..Lagos, Nigeria08 March, 2024

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Remote
  • Swapcard logo

    SecOps Engineer

    SwapcardLagos, Nigeria06 March, 2024

    At Swapcard we help leading tradeshow and conference organizers to grow their revenue YoY, by accelerating their digitalization, increase attendee satisfaction ...

    Remote
  • Women Reform Organization logo

    Volunteer Website Developer / IT Support

    Women Reform Organiza..Lagos, Nigeria27 February, 2024

    We are a Pan-African, Humanitarian Organization with the social corporate responsibility of creating awareness, enlightenment, and regenerating the giant ...

    Remote
  • Korapay logo

    Senior Technical Support Engineer

    KorapayNigeria26 February, 2024

    Korapay is the marketplace for everything payments. We allow businesses and institutions to scale faster by providing them with a robust and powerful core ...

    Remote
  • Slum and Rural Aid for African Child Development Initiative - SARAFACDI logo

    Communication Officer

    Slum and Rural Aid fo..Nigeria22 February, 2024

    Slum and Rural Aid for African Child Development Initiative - SARAFACDI focuses on bridging the education gap through digital, vocational and life skills ...

    Remote
  • M-KOPA logo

    Application Security Engineer

    M-KOPALagos, Nigeria17 February, 2024

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Token Metrics logo

    Web3 Investment Analyst

    Token MetricsNigeria16 February, 2024

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Remote
  • FairMoney logo

    Systems Reliability Engineer

    FairMoneyAbuja, Nigeria14 February, 2024

    FairMoney is a platform that helps people access instant loans within 5 minutes through our android app. From the corners of Kano, Nigeria to the quarters of ...

    Remote
  • Nairametrics logo

    Business News Analyst (North and North Central Region)

    NairametricsNigeria14 February, 2024

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Remote
  • Nairametrics logo

    Business News Analyst (South East and South - South Nigeria Region)

    NairametricsNigeria14 February, 2024

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Remote
  • TalentUp Africa logo

    AWS Application Architect

    TalentUp AfricaLagos, Nigeria12 February, 2024

    TalentUp Africa uses quizzes and games, all based on specific lessons, to identify candidates’ capabilities, skill sets, and personalities. Through ...

    Remote
  • TalentUp Africa logo

    AWS Systems Administrator

    TalentUp AfricaLagos, Nigeria12 February, 2024

    TalentUp Africa uses quizzes and games, all based on specific lessons, to identify candidates’ capabilities, skill sets, and personalities. Through ...

    Remote
  • TalentUp Africa logo

    AWS DevSecOps Engineer

    TalentUp AfricaLagos, Nigeria12 February, 2024

    TalentUp Africa uses quizzes and games, all based on specific lessons, to identify candidates’ capabilities, skill sets, and personalities. Through ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.