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Remote Networking and Tech Support Jobs in Nigeria (Page 15)

View Remote networking and tech support jobs below.

  • TalentUp Africa logo

    AWS Network Engineer

    TalentUp AfricaLagos, Nigeria12 February, 2024

    TalentUp Africa uses quizzes and games, all based on specific lessons, to identify candidates’ capabilities, skill sets, and personalities. Through ...

    Remote
  • Tropic Dreams logo

    Technical Support Staff

    Tropic DreamsLagos, Nigeria08 February, 2024

    Tropic Dreams is a full-service digital transformation agency based in Lagos, Nigeria. We are passionate about helping businesses undergo a digital revolution ...

    Remote
  • SnappyCX logo

    Design Engineer

    SnappyCXNigeria07 February, 2024

    We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a ...

    Remote
  • ConcreteRose Workforce Solutions logo

    PPC Analyst

    ConcreteRose Workforc..Lagos, Nigeria07 February, 2024

    A black rose is the ideal candidate. A black rose for this role is a result-driven digital marketer who has proven experience maximizing impact, traffic, and ...

    Remote
  • Canonical logo

    Kernel Engineer

    CanonicalLagos, Nigeria07 February, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Canonical logo

    Microservices Engineer

    CanonicalLagos, Nigeria07 February, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Canonical logo

    System Software Engineer - Ubuntu Networking

    CanonicalLagos, Nigeria07 February, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • African Women in Media - AWiMNews logo

    Chief Editor

    African Women in Medi..Nigeria06 February, 2024

    African Women in Media - AWiMNewsOverview The Chief Editor at AWiMNews is a leadership position responsible for ensuring the overall quality, accuracy, and ...

    Remote
  • Canonical logo

    Cloud Support Engineer

    CanonicalLagos, Nigeria24 January, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Yassir logo

    Data & AI Engineering Manager

    YassirLagos, Nigeria22 January, 2024

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Remote
  • AfriLabs logo

    Technology Intern

    AfriLabsAbuja, Nigeria19 January, 2024

    AfriLabs is a network organization of 174 innovation centers across 45 African countries. We support hubs to raise successful entrepreneurs that will create ...

    Remote
  • Cavista logo

    IT (Infrastructure) Manager

    CavistaLagos, Nigeria08 January, 2024

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • Bisi Alimi Foundation logo

    Communication Officer

    Bisi Alimi FoundationLagos, Nigeria08 January, 2024

    The Bisi Alimi Foundation (BAF) is a charity established in 2015 and registered in England and Wales following the enactment of the Same Sex Marriage ...

    Remote
  • Quidax logo

    Fiat Operations Intern

    QuidaxLagos, Nigeria05 January, 2024

    Quidax is the simplest and most secure way to buy and sell bitcoin, ethereum, ripple and other altcoins.What you’ll be doing As an intern in the Fiat ...

    Remote
  • Hugo Technologies logo

    Head of Communications

    Hugo TechnologiesNigeria04 January, 2024

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Remote
  • Canonical logo

    Golang Engineer

    CanonicalLagos, Nigeria04 January, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.